Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: 123Jackwagon
from Duluth, MN
Gender:Male
Verified Purchase:Yes
Loved my old one, but when it broke putting my phone back in it after cleaning, I called Otter and Otter stood behind their product. Who else does that these days? They've made the case even better, love the new design. These guys understand the importance of leading the pack or getting out of the way. Everyone else is sitting on the porch! "Lead by design" should be there motto! Thanks for another great case!!
Pros: High quality, Durable, functional
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bing
from Kansas
Gender:Female
Verified Purchase:Yes
I got this otter on because it was the slimmest out of all of them and it was my favorite color pink. The only problem with it is even though it is very cute with the white, the white gets horribly dirty! No matter how clean you are it starts to turn a dirty grayish color because of make up and from the dirt from your hands. The overall durability of the case is ok....I am on my 3rd one I dropped it from distances I thought wouldn't effect the case but it has cracked the case NOT THE PHONE. I just thought the case would be more durable if dropped it higher than an inch from the ground I like you satisfaction guarantee policy and you have replaced them but I think the case should be more durable.
Pros: slender, cute
Cons: Low quality, Not durable, gets dirty fast
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: xhersize
from New York, NY
Gender:Female
Verified Purchase:Yes
This is a great product and the communications between buyer and seller are great.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Commuter Case saved my commute!! (well, my iPhone)
on September 24, 2013
Posted by: activeMomof3boyz
Verified Purchase:Yes
I was racing home on my bike with my children in a Chariot behind me. A thunderstorm was on it's way and I only had one KM to go when the rain started. I should've known better that fresh asphalt would be slick at the beginning of a rainstorm but instead I sped up! I took a HUGE wipeout on the normally non-eventful ride home and my iPhone went flying from my pocket...across the road and onto the curb...result> zero damage! Thank goodness my husband invested in an OtterBox for me because obviously I can't have nice things unless they are completely protected!!!!
Pros: High quality, Durable
Cons: rubber flap makes it difficult to dock on a stereo, any case makes it a tight fit into an arm band
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Great Case!
on September 25, 2013
Posted by: SAS2
Verified Purchase:No
This case has been wonderful. It has completely protected my phone through many drops on concrete and other hard surfaces. Although the case did start to chip after many drops, the case was replaced in full with no extra cost due to the 12 month warranty. The only con is the white gets very dirty easily, but worth it for the protection.
Pros: High quality, replaced with warranty
Cons: did crack
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: cemueller
Gender:Female
Verified Purchase:Yes
I love my otterbox! The company was super helpful and sent me a new one when I had an issue. It works great.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BabyPetal
from NEW JERSEY
Gender:Female
Verified Purchase:Yes
If you don't have a case on your phone now and struggle which one to purchase (because we all know there are to many to make the choice easy) stop and just focus on one brand "Outer Box" I don't need to say anything else. Make the right choice from the start.
Pros: High quality, Durable, the company stands behind their products
Cons: not inexpensive
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: lkly
Verified Purchase:Yes
I started with a different color, and received this one as a gift. The previous color had a break in the plastic where the charger goes in. Coincidentally, the same thing happened with this color too. Clearly a design flaw. Many of my friends have had this happen too. Thankfully, someone told me to visit the Otter website to complete a warranty submission. Otter sent me a replacement promptly. Thanks so much!
Pros: Durable
Cons: design flaw
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com