Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: texasb
Verified Purchase:Yes
This case is great while it's all still intact, but after awhile the outer plastic shell is bound to break. This is my second one, and both had the same issue of the outer plastic shell breaking. Seems to be a design flaw, but once it breaks in some place, it isn't as easy to get in and out of your pocket and also it will need to be sanded down or something so that it didn't leave a sharp edge.
Pros: great protection, easy to get in and out of pocket
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: ronnyg7
Verified Purchase:Yes
When you drop an 80 lb dumbbell on your cell phone and no damage done to the phone (also had screen protection), I think the product is pretty awesome.
The tough design flaw is the small plastic piece where the charger plugs in. It keeps breaking. The rubber flap by the audio gets stubborn sometimes, too.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JamesBond007
from DTC
Gender:Male
Verified Purchase:Yes
My wife came to me and said that she broke her phone case by accident. I told her that Otter Box was a local company and that I would try to send in her broke case for a new one. She had her doubts about me getting her a new replacement case because of her past experiences with other companies. I knew she really liked the look and feel of her old one. Of course being the positive one in the conversation, I told her I would take care of it. So I went on the web site and followed the simple instructions. Within a day or two I received a confirmation that a new replacement was on it's way! It was the exact one, she was very pleased. Great Company, awesome customer service.
Best Regards,
B.
Director of Marketing
B.
Director of Marketing
Pros: High quality, Durable, awesome cs!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Willie67
Verified Purchase:Yes
Would like to to start by saying that the commuter is a excellent product, it's design was what first got me to buy the otter box. The second thing to get me to buy the otter box was it's reputation. I work in a hostile enviroment and co-workers of mine had purchased the otter box, watching the daily use of their case weighed heavily on my decision to purchase one.
When my case cracked the team at otter box was fast to get all information from me and shipped a new replacement. This is what will keep me coming back! Great job Guys!!
When my case cracked the team at otter box was fast to get all information from me and shipped a new replacement. This is what will keep me coming back! Great job Guys!!
Pros: Durable, High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Typicalloser
Verified Purchase:Yes
This case is pretty good. Although I've only dropped my phone a couple times the case protects it.
Pros: High quality, Durable
Cons: case itself can break
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kyzr808
Gender:Male
Verified Purchase:Yes
Easy to install and was treated well when I had a warranty issue
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: alehr
Gender:Male
Verified Purchase:Yes
I have been using Otterbox for 4 years and have become loyal to it strength and good looks. I love the variety of colors. I have tried other boxes but always return to my trusted Otterbox.
Pros: High quality
Cons: high cost
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: wflex
Gender:Female
Verified Purchase:Yes
I have had two break both within 3 months of having them and both in the same spot. Not sure if it is a manufacturing flaw or if they are just week at the bottom next to the charging outlet.
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com