the outer case is very breakable at the top edge. The case does not allow a ear phone plug in with the case on.
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Shattered
on September 6, 2013
Posted by: Shattered2
I have had my iphone for around 8 months and my case for just as long and have never taken my phone out of its case. I do drop my phone but not as much as a normal person. After a couple months parts of the plastic started to break off at the top around the power button and headphone place. And just a while ago I looked at the back of my phone through the case and saw a huge crack. I took off the case to see the back of my phone shattered with shards of the glass in the back of my case. DON'T BUY THIS PRODUCT!
Great case - well protected with the included screen cover. Save me from a big scratch when someone threw a key at my phone. The case make the phone not slippery and helps keep it from damage on drops - dropped a few times and no damage.
This case has done an excellent job at protection the phone, although when accidentally dropped, the case cracked on the upper corner losing a small piece and I immediately contacted the company and after sending them pictures of the damage, they sent me a new case right away. It does an amazing job at protecting the phone, as I mentioned before, after dropping it, not a scratch on the phone itself! I strongly recommend that you install the protection for the screen included on the purchase of this product, though.
First I want to say the customer service is excellent... never a problem with warranty!! I have an older hard case that they have replaced twice due to breaking where charger goes in. Several friends have the newer generation and seems to hold up better. I have dropped my iphone 4s countless times and never cracked the face. This product protects the phone very well.
Pros: Durable, protects phone well, customer service 2nd to none
Cons: case breaks at bottom, rubber insert is a pain