Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: PPPP
Verified Purchase:Yes
the outer case is very breakable at the top edge. The case does not allow a ear phone plug in with the case on.
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Shattered
on September 6, 2013
Posted by: Shattered2
I have had my iphone for around 8 months and my case for just as long and have never taken my phone out of its case. I do drop my phone but not as much as a normal person. After a couple months parts of the plastic started to break off at the top around the power button and headphone place. And just a while ago I looked at the back of my phone through the case and saw a huge crack. I took off the case to see the back of my phone shattered with shards of the glass in the back of my case. DON'T BUY THIS PRODUCT!
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: halaluyah
from Detroit, Mi.
Gender:Male
Verified Purchase:Yes
Been a great case. Second one;Otterbox really stands by their product! You get what you pay for..
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: lworkman
from Cedar Rapids, iA
Gender:Female
Verified Purchase:Yes
Love the Otterbox cases. Each member in our family has one. Very reliable and durable.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: gbrian
from San Diego
Gender:Male
Verified Purchase:Yes
Great case - well protected with the included screen cover. Save me from a big scratch when someone threw a key at my phone. The case make the phone not slippery and helps keep it from damage on drops - dropped a few times and no damage.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SueH
from Boone, NC
Gender:Female
Verified Purchase:Yes
The main problem we are having with this case is the plastic part keeps breaking at the port entrance.
Pros: good protection
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hummingbird
from USA
Gender:Female
Verified Purchase:Yes
This case has done an excellent job at protection the phone, although when accidentally dropped, the case cracked on the upper corner losing a small piece and I immediately contacted the company and after sending them pictures of the damage, they sent me a new case right away.
It does an amazing job at protecting the phone, as I mentioned before, after dropping it, not a scratch on the phone itself! I strongly recommend that you install the protection for the screen included on the purchase of this product, though.
It does an amazing job at protecting the phone, as I mentioned before, after dropping it, not a scratch on the phone itself! I strongly recommend that you install the protection for the screen included on the purchase of this product, though.
Pros: Durable, excellent protection, warraty
Cons: small crack when dropped
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ross123
Verified Purchase:Yes
First I want to say the customer service is excellent... never a problem with warranty!!
I have an older hard case that they have replaced twice due to breaking where charger goes in. Several friends have the newer generation and seems to hold up better. I have dropped my iphone 4s countless times and never cracked the face. This product protects the phone very well.
I have an older hard case that they have replaced twice due to breaking where charger goes in. Several friends have the newer generation and seems to hold up better. I have dropped my iphone 4s countless times and never cracked the face. This product protects the phone very well.
Pros: Durable, protects phone well, customer service 2nd to none
Cons: case breaks at bottom, rubber insert is a pain
I would recommend this to a friend!
Written by a customer while visiting otterbox.com