Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: TomDe
Verified Purchase:Yes
I found a defect in my Otter Box and checked the Otter Box website for warranty information.
It was very easy to file my claim and to receive a replacement Otter Box.
I highly recommend Otter Box for your cell phone protection.
The customer service is excellent.
I am a very happy Otter Box customer.
It was very easy to file my claim and to receive a replacement Otter Box.
I highly recommend Otter Box for your cell phone protection.
The customer service is excellent.
I am a very happy Otter Box customer.
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sonset
from Florida
Gender:Female
Verified Purchase:Yes
Love the slimness of my case, but need to know how to properly clean the white case
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sweetnsour
from Sacramento, CA
Gender:Female
Verified Purchase:Yes
When I first bought my iPhone it was recommended to purchase an Otterbox. I am a practical purchaser, not for trends or looks. It was a bonus that my Otterbox was colors that I liked. I do not insure my families cell phones for the simple fact of it being too expensive, I can't imagine how many times I have accidentally dropped my phone over the last few years and to my surprise, I do not have one single scratch, knick or crack. The original case I purchased did break after a few months, just a small piece- nothing major, more of an eye sore. I was pleasantly surprised and satisfied when Otterbox replaced it with a brand new case.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Flow
from NC
Gender:Female
Verified Purchase:Yes
Would highly recommend to anyone!! The company itself really stands up behind their products!!!!
Pros: High quality, Durable, pretty
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: HappyMom1111
Verified Purchase:Yes
My son dropped my phone down the stairs with this case on and I was sure the phone was broken. Phone was fine but case was broken. Quick and easy replacement procedure had me feeling confident about the safety of my phone in very short time!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DyvTym
from Ontario, Canada
Gender:Female
Verified Purchase:Yes
This is a great product and I highly recommend it.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Very Happy Customer
on October 14, 2014
Posted by: BMcDaniel
from Florida
Gender:Female
Verified Purchase:No
Even though I was not the original purchaser (my granddaughter gave me her old phone when she upgraded), Otter Box replaced my case when it cracked. And it was past the warranty date! The CSR that took my call was extremely professional and helpful. I am so impressed with their customer service and product - I posted a big "Shout Out" on my FaceBook page! I highly recommend Otter Box to everyone!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: preacher1
from Mobile, Al.
Gender:Male
Verified Purchase:Yes
The complete order process, shipping, etc. was great!!
They are the best possible phone cases. I have had Otterbox covers from my very first cell phone, would not have any other
cover for my phone. It lasts thru drops, and all kind of abuse !!! They are proud of their products and stand behind them and when you have a problem there is no problem at all, they just replace it!! A lot of companies do not stand behind their products.
They are the best possible phone cases. I have had Otterbox covers from my very first cell phone, would not have any other
cover for my phone. It lasts thru drops, and all kind of abuse !!! They are proud of their products and stand behind them and when you have a problem there is no problem at all, they just replace it!! A lot of companies do not stand behind their products.
Pros: High quality
Cons: there is no cons
I would recommend this to a friend!
Written by a customer while visiting otterbox.com