Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: Norbert
from Toronto, ON
Gender:Female
Verified Purchase:Yes
Had to replace my Otterbox recently - after much hard use. The online process was SO easy and the replacement arrived within a week! Very impressed!
Pros: High quality, Durable, online support
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Baelyn
Verified Purchase:Yes
I originally bought an Otterbox case when I first got my iphone and it was really cute and protective. After using it for two whole years, with many drops down the stairs, it still held up! I got a new one because I wanted it to look like new and because it was the best case that I had ever bought before. I will definietly be buying more Otterbox products!!
Pros: High quality, Durable, cute design
Cons: iphone is harder to put in pocket
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Get anOtter Box
on September 26, 2014
Posted by: DEChou
Verified Purchase:No
I have a Commuter case which was free when my phone was upgraded to an iPhone 4 in May. Since then, I've had to send in a form to Otter Box for a replacement, which I was thankful for. However, shortly after I received my new Commuter case a couple weeks ago, my phone fell off my desk onto carpet and cracked.
I am slightly disappointed in this as it would be understandable if my phone had fallen onto concrete or another hard surface, but that is not the case. A friend of mine told me about the Defender, which I am hoping to get sooner than later as it seems like a better one that the Commuter.
Pros: i like the colors
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: BigMomo
from Roanoke, VA
Gender:Female
Verified Purchase:Yes
An OtterBox was my very first case that I had when I got my first Iphone two years ago! I can confidently say that I have never used anything else and am truly impressed with how well this case has held up after countless blows. Even if it did crack I knew that all I had to do was send them an email and they would send me a new one free of charge! This is why I will forever be an OtterBox fan, and user!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: rlada2004
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
Bought a new otterbox a few months ago and within a couple of weeks the bottom portion of the otterbox broke. They did replace it under the warranty and after less than 2 weeks the cover broke again. The phone was not dropped, misused, or abused in any way however the small piece just above the recharge port broke and fell off.
Pros: Durable
Cons: Low quality
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: KrazeeKrista
Verified Purchase:Yes
The first defender case I bought only lasted from February until August. It had a few cracks and a piece of the plastic actually came off. The silicone part of the case was sturdy and good for protection however. I did put through a warranty and received a new one at no charge which was an easy process and excellent customer service. Overall, I would buy another one for sure.
Pros: good screen protection
Cons: plastic not overly durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: wonderstruck13
from Michigan
Verified Purchase:Yes
I am in love with Otterbox cases. I will never risk my phone in another case again. I trust Otterbox with their high quality cases. Their one-year guarantee has been amazing for me for all the years I have owned cases by this company. I love the tracking number they provide and their fast shipping.
Pros: High quality, long lasting
Cons: outer shell cracks
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tawn
from Pennsylvania
Gender:Female
Verified Purchase:Yes
I purchased an Otter Box for my phone and I love it! I am a busy mom and my phone has been bumped and dropped with no damages! I know the Otter Box is doing it's job. Thank you.
Pros: great design
Cons: more colors
I would recommend this to a friend!
Written by a customer while visiting otterbox.com