Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: dimples1
Gender:Female
Verified Purchase:Yes
My purple otter box broke and the customer service I received was wonderful! They gave me directions how to get a free replacement and it arrived a week later. Thank you! I would highly recommend this company to others.
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gingermlt
Verified Purchase:Yes
The product is awesome and took quite a beating by dropping it often and my IPhone was never damaged.
The replacement product came so quickly I was really amazed.
Why can't all business's stand behind their products so well?
Thank you for the great experience. I have already been bragging to others about my service experience.
The replacement product came so quickly I was really amazed.
Why can't all business's stand behind their products so well?
Thank you for the great experience. I have already been bragging to others about my service experience.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: canucks
Verified Purchase:Yes
It has protected my phone on 2 occasions when I dropped it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jayzee
from British Columbia
Gender:Male
Verified Purchase:Yes
Crack after 6 months! But Otter Box is very good with warranty. I received a new case 1 week after sending in.
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Snootie
Verified Purchase:Yes
It lives up to what's advertised. No problems getting a replacement.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: iowastach
from rual iowa
Gender:Male
Verified Purchase:Yes
called in and advised the issue of this unit being broken and ill fitting, was advised to take pictures of affected areas and send them to Otterbox for review. once this was completed,, it took only a coule of days for a new otterbox to arrive at our home.
Pros: good customer service
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cmore
from Somerville, MA
Gender:Female
Verified Purchase:Yes
Love this case, great quality for protecting my phone and maintain's a mature sleek look , which I like.
The only issue I do find is that the raised edge of the case around the screen gets in the way when writing a text, but this does not out weigh the positive things about the case.
The only issue I do find is that the raised edge of the case around the screen gets in the way when writing a text, but this does not out weigh the positive things about the case.
Very Happy with my Otter case.
Pros: High quality, Durable
Cons: design interfers with texting
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: gabbi
Verified Purchase:Yes
I like the case for the slimness of it and the color pink is great! The only thing I don't like about it is that the white rubber on the inside case stretches out easily and gets very dirty and hard to come clean.
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com