Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: cindyellen
Verified Purchase:Yes
I accidentally drop my iPhone 4s so many times, and each time
I am protected by this unbelievable product. I am a flight attendant and so my phone is used a lot.
Thank you for saving it!
Over several years the white case turned brown and now Otter has replaced it, hassle free.
I am protected by this unbelievable product. I am a flight attendant and so my phone is used a lot.
Thank you for saving it!
Over several years the white case turned brown and now Otter has replaced it, hassle free.
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bballgirl
from Burlington, Ontario, Canada
Gender:Female
Verified Purchase:Yes
This otter box is great for protection. Only issue I have is that the white, soft rubber part gets dirty very quickly and the dirt does not come off even if washed. It makes the case look grubby. I would definitely buy another otter box but next time it will not have any white on it.
Cons: white rubber holds the dirt and looks grubby
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: alrwest
Gender:Male
Verified Purchase:Yes
Total like this cover great warranty good colour selection
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LPen
Gender:Female
Verified Purchase:Yes
I have dropped my phone, and it has been completely protected. Pros: Comes with its own screen protector. Durable. Fits perfectly. Protects all of your ports. Great customer service. They replaced my silicone part since it did not seal and got stretched out. Cons: My only complaint is that sometimes it is hard to swipe from the bottom of the screen towards the top to get the flashlight and dimmer and volume functions menu to come up. But it's not impossible. It's heavy, but worth it for protection.
Pros: High quality, Durable, great customer service.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jojojo
Verified Purchase:Yes
Phone case holds up well & great customer service if any problems.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Redrabbit
from Toronto, ON
Gender:Female
Verified Purchase:Yes
I have found this product to be excellent in protecting my cell phone. I've dropped it numerous times and haven't had a scratch on it.
After almost a year of daily usage, it the plastic broke near the recharging port as did the rubber at that point. I went online to advise them of this. They responded immediately to my email. I then sent in a picture of the product on the template I downloaded, scanned the photos and sent them off to the company. Within a few weeks, I had a new Otterbox protecting my phone.
Thanks so much.
After almost a year of daily usage, it the plastic broke near the recharging port as did the rubber at that point. I went online to advise them of this. They responded immediately to my email. I then sent in a picture of the product on the template I downloaded, scanned the photos and sent them off to the company. Within a few weeks, I had a new Otterbox protecting my phone.
Thanks so much.
Pros: High quality, Durable, great warranty, great customer service
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mehhh
Verified Purchase:Yes
protects the phone fine and i like that it's not too bulky. The problem is I can't access any of the ports on the phone without taking the hard shell part of the case off which is difficult. I'd like to be able to use my phone for music in the car or even just charge it while it's still being protected and that's just not possible with this case. You have to take the bulk of protection off to plug anything into it. fail.
Cons: not functional
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Jessica101
from Buellton, CA
Gender:Male
Verified Purchase:Yes
This case is for my high school daughter's iPhone 4S. I use a Defender for my 4S, but she just needed a case. With my experience, NOTHING beats Otter Box's rugged reputation. She has dropped her phone from short distances as well as "accidentally" tossing it in her Cross Country & Track bags when going off on practices.
It's like I said, noting beats Otter Box - NOTHING!
Pros: High quality, Durable
Cons: cover flaps (power & headphone) wear out with use
I would recommend this to a friend!
Written by a customer while visiting otterbox.com