Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2 out of 5
4.2
(1,696 Reviews)
Open Ratings Snapshot
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product. 
(
1,384 out of 1,696
)
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Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Customer Rating
2 out of 5
2
Like the company not the product
on July 24, 2014
Posted by: thirdcase
Gender:Female
Verified Purchase:Yes
I am on my third replacement of the commuter series case. The case cracks and eventually breaks off in the same place every time. Otter box has consistently been polite and efficient in honoring the warranty and replacing the product with no hassle what so ever. This is customer service that I truly appreciate.
Pros: good customer service
Cons: Low quality
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
doesn't quite fit snug
on July 24, 2014
Posted by: vanzant
Verified Purchase:Yes
The outer plastic shell is a bit loose, which is a tad annoying. It makes it so the inner rubber shell doesn't quite fit snug enough. I suppose it is still much better than having no case at all though.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
on July 25, 2014
Posted by: jaymesvelvetcowgirl
The commuter Otter box case was the first case I purchased after buy my IPhone 4s. I had dropped it in the pasture and didn't realize until later. Once I found it there was a little crack in the top corner and on the bottom. I had sent an email to Otter box explaining what happened and within 6 days my brand new case arrived at my doorstep! I definitely recommend Otter box to anyone looking for a new durable case, not to mention all of the nice colors they have!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
My OtterBox
on July 26, 2014
Posted by: gidget
Verified Purchase:Yes
I love having my phone protected and the extra sure 'gripping' it gives me. I'd love to give it 5*'s but seeing that it broke before I had it a year holds me back. The customer service was 5*'s for sure and getting a replacement at no charge was fantastic! Thank you!
Pros: middle of the road durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Phone case
on July 27, 2014
Posted by: Maggie53
Verified Purchase:Yes
I love my case and was surprised to have it replaced free of charge when the case cracked. Thank- you
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Geat for my on-the-go lifestyle!!
on July 27, 2014
Posted by: ThatLongKid
from Greenville, SC
Gender:Male
Verified Purchase:Yes
One of the best cases I've used. I've dropped it plenty in the gym and on the road here and there and my phone is good as new! Would definitely recomend this to all my friends!
BEST part is the fact that its lightweight and less bulky as Defender.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Commuter series case
on July 28, 2014
Posted by: Susco
Verified Purchase:Yes
I love this case. Great colour and great protection. Fits perfectly.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it
on July 29, 2014
Posted by: Stbr
from CANADA
Gender:Female
Verified Purchase:Yes
It's easy to find in my purse and is very durable! Beats the two other covers which did not last! It is pricey but worth it.
Pros: High quality, Durable
Cons: gets dirty
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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