Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2 out of 5
4.2
(1,696 Reviews)
Open Ratings Snapshot
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product. 
(
1,384 out of 1,696
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Customer Rating
4 out of 5
4
i-phone
on May 17, 2014
Posted by: housewife
Verified Purchase:Yes
Actually the inside rubber piece does not fit tight, so the hard cover sticks out on one side. So I guess it isn't the best fit.
Other ones we have had have been much better. Thanks for checking with us.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it.
on May 18, 2014
Posted by: Lovinit
Gender:Female
Verified Purchase:Yes
I highly recommend this case to others. I love how easily it slips in and out of my pocket, but doesn't slide around on my dashboard. It's thinner than the other otter boxes while still maintaining its durability. The screen does not have as much protection as the other cases, but I also do not drop my phone that often. My first one did break after a year (the plastic at the bottom snapped), but the customer service was great in easily getting my free replacement (because of the life-time warranty). I got the same exact model because I loved the first so much.
Pros: High quality, Durable, light weight
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Right size...right case
on May 18, 2014
Posted by: JessterCPA
Verified Purchase:Yes
Big enough to give protection, slim enough to still put in your pocket. Overall a great case.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Amazing Product
on May 19, 2014
Posted by: Sanderay
from Gulf Coast of MS
Gender:Female
Verified Purchase:Yes
This case is amazing. It has saved my phone many times. I also cannot rave enough about the customer service provided. This company is the best!!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great combination of tough yet sleek
on May 19, 2014
Posted by: FishesInDressClothes
Verified Purchase:Yes
Nice and tough case, but sleek and slim too! Easily goes in/out of pockets, and the edges don't grab like other cases. The rim of the front surface is grippy enough to set down (screen down) and it will help hold it, which I think is nice.
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
on May 20, 2014
Posted by: Trish3
Verified Purchase:Yes
Great warranty. Love that it slips in and out of my pocket easily, and provides great protection for my phone.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Best customer service
on May 20, 2014
Posted by: Cardinal
Verified Purchase:Yes
I had an otter box for my 4s. The rubber was white and the the hard plastic was pink. My face makeup was constantly getting on the white rubber.it looked awful. I called Otter Box and told them about it. They gladly replaced it with a different color. Six months later, my Otter Box starting cracking by the the charging outlet. I didn't drop the phone or do anything out of the ordinary. Once again I called Otter Box and once again they told me to take a picture of the defect. They replaced my case again without hassle. I will continue to buy their products because I know they stand behind it.
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Warranty replacements are timely
on May 20, 2014
Posted by: BDBP
from Panhandle of Florida
Gender:Female
Verified Purchase:Yes
Got my first Ottercase in 2012. It lasted a year and broke off in a few places. A replacement was sent out - it was exactly like the first one. It lasted almost a year and then one corner broke off (I am not prone to dropping, but after a few accidental falls, this particular model's hardcase cracks and breaks off). For the second replacement, I noticed stronger rubber seal and better plastic. Hoping this one outlives the others! Initially I thought I overpaid for my Otterbox, but the fact that they have promptly replaced it TWICE, makes it a better value. Overall, I think they try are trying to improve their products (as was evidenced by this last replacement).
Pros: value with warranty
Cons: need a new one about every year
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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