Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: Casino4526
from Windsor Ontario Canada
Gender:Female
Verified Purchase:Yes
I had an Otterbox that the plastic cracked. I love the style and it is a great protective for my phone. I called to Otterbox and explained situation. The representative was exceptional and truly cared about my issues. He sent me a link and I filled out, put pictures of my cracked case in my report and sent. 3 days later I have Fed X at my door to personally deliver my new case... Very impressive Otterbox ... Great, Friendly, Fast and Amazing Service...
Thank You for Standing Behind Your Product...
Thank You for Caring About My Concerns...
A Very Satisfied Customer,
Cindy Rauls
Windsor Ontario Canada
Thank You for Standing Behind Your Product...
Thank You for Caring About My Concerns...
A Very Satisfied Customer,
Cindy Rauls
Windsor Ontario Canada
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DJHung
from Los Angeles, CA
Gender:Male
Verified Purchase:Yes
I have the Night Blue Commuter case. I would say that it is both highly protective and fashionably designed. I've dropped the case from about table height distance several times and I can safely say that the case protects the phone very nicely.
I did need to get a replacement case about after about 4 months because the thinnest part of the case broke, but even with this damage the phone was well protected. Thanks to the service of Otterbox I have a new and awesome case installed to protect my phone!
I did need to get a replacement case about after about 4 months because the thinnest part of the case broke, but even with this damage the phone was well protected. Thanks to the service of Otterbox I have a new and awesome case installed to protect my phone!
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: hyprgrl42
Verified Purchase:Yes
I love my commuter case, it keeps my Iphone protected. The white parts that hide the buttons and openings tends to get dirty quick and is hard to clean. Great customer support for the case.
Pros: High quality, Durable
Cons: hard to stay clean
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
CAN'T LEAVE HOME W/OUT IT
on April 4, 2014
Posted by: ERICABE
from 90064
Gender:Male
Verified Purchase:No
This new otter box is more secure and stable than the other otter box which is black and rubber.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jasmineluane
Gender:Female
Verified Purchase:Yes
Happy about the strength of the case. Lasted for a year and when it broke otterbox sent me a new one within a week. Very happy about my purchase!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RBaum
Gender:Female
Verified Purchase:Yes
I have a 4 and 7 year old who like to use and drop my phone. As well as being a professional and busy mom, I too have dropped my phone. The Otterbox is strong and fits my needs. The outer shell cracked at the bottom and I sent it back to otterbox for replacement at no charge! It protected my phone very well - no cracks, no scratches, no dings. I like a company that makes a good product and stands behind it. I am a fan and highly recommend otterbox to my friends and family!
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: NavyBlues
from Arlington, VA
Gender:Male
Verified Purchase:Yes
So this is for the Commuter, not the Defender. Its a pretty strong case, I've definitely dropped the phone (and had my toddler smash it into the floor) with no damage to the phone. However, removing the case from the iPhone repeatedly can lead to the plastic shell cracking in some places. This has happened twice Good thing Otterbox customer support is awesome because they were quick to replace both times.
Pros: High quality, customer support, lightweight, easy to remove
Cons: plastic breaks
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ecurb49
Gender:Male
Verified Purchase:Yes
Hands down is the best case for a cell phone. Tried others but none compare to an otterbox. I won't buy anything else. Great case
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com