Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: GMoney
Verified Purchase:Yes
This is my third OtterBox case. The first two were flawless. However, this third case came with the screen protector packaged inside the silicone sleeve so it arrived to me warped and would not adhere to the screen. I called customer service and they shipped me two replacement screen protectors. Both of these screen protectors had the same problem as the first - they would not adhere to the screen. I'm somewhat disappointed since their cases have never had these types of quality issues for me before.
Pros: easy to apply, nice design
Cons: low quality screen protector
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jamie85r
Verified Purchase:Yes
This is a great, fairly thin case. Mine broke a little and otterbox sent me a new one after I filled in the online form. No questions asked. The nay thing I wish didn't happen is how dirty it starts to look after some time in my pocket. It wouldn't be a problem with a darker color.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MA02210
from Boston, MA
Gender:Male
Verified Purchase:Yes
The OtterBox 4S commuter series is both sleek and functional. I have dropped my phone numerous times and this case has protected it ever time and continues to look great. I would buy OtterBox products in the future without hesitation.
Pros: High quality, Durable, looks great
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mickeymi
from MI
Gender:Female
Verified Purchase:Yes
We are now on our 4th case of this type. The outer shell corner has cracked on every one. The first ones inner case tore, along with the outer cracking. The only reason I'm still using this case is because it's been warrantied. My phone is still in great shape. What's odd is I never drop my phone. Not sure why these cases keep cracking in the corners.
Pros: protects phone
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Dreamcruiser313
from Suburban Philadelphia
Gender:Male
Verified Purchase:Yes
Didn't fit iphone 4. Followed procedure. Got a new case with no questions asked. Thumbs up.
Pros: High quality, Durable, customer service
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ambermarie
Verified Purchase:Yes
My previously purchased Otterbox had become damaged and the Otterbox team shipped me out a new one, totally free of charge, quickly and easily. I love the bright pink of this case and I'm pretty clumsy so it's nice to know that my phone is protected from my butter fingers!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Caspersmama
Gender:Female
Verified Purchase:Yes
I am in real estate and constantly using my phone, the otter box has saved my phone every time I have dropped it! And they have replaced it when the otterbox broke! LOVE IT!!!!
Pros: High quality, Durable, good price
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ChucksMom
from Maine
Gender:Female
Verified Purchase:Yes
I love this phone cover. I drop my phone regularly and have never had any damage to my phone. When the box cracked I sent a photo with my information and received a new one with no questions asked. I wouldn't buy any other phone cover. Otter Box rocks!
Pros: High quality, Durable, good looking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com