Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Average customer rating
4.2
(1,696 Reviews)
Rating breakdown 1,696 reviews
5 Stars
983
4 Stars
366
3 Stars
138
2 Stars
111
1 Star
98
82%of customers recommend this product.
(
1,384 out of
1,696)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Black
Posted by: bythebook
Verified Purchase:Yes
I am very hard on my poor iPhone and well, destroyed my first Ottterbox case. Within one week of sending in a picture of the damage, I received a new one. Thankfully, my phone is in tact ALL because of the amazing protection that the Otterbox provides. I have recommended Otterbox to ALL of my friends!
Pros: High quality, Durable, awesome warantee
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MSwan
Verified Purchase:Yes
I won't use a phone without a case & since I've purchased an otter case I feel very protected. I love the 12 month warranty, too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: coopergirl
Gender:Female
Verified Purchase:Yes
I'm on my 3rd Otterbox. It keeps cracking. bad bad product
Pros: free replacement for 1 year
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5
Love Otterbox...
on February 8, 2014
Posted by: kb4541
from Fort Worth
Gender:Female
The only reason my phone was in the great condition it was in, was because of the commuter case, because there was certainly no help from me :). The bottom piece did break four times, but each time I submitted the required photos to OtterBox and got a new one, no questions asked. OtterBox's customer service is excellent and they obviously believe in their product because of the great warranty.
When I bought my Samsung Galaxy Note 3 the second question I asked was, does OtterBox make a case for this? If they didn't, I would have seriously considered not getting the phone. I will always have an OtterBox on my phone because of the protection it provides to the phones as well as the warranty.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Frish
from St Paul, MN
Gender:Female
Verified Purchase:Yes
This is my second case. The first never fit properly and eventually the plastic broke at the bottom. Otter is a great company and replaced the bad case. I really don't care for the second 4/4s commuter series they sent me either. The fit was better but I think it's still a bad design. It's 2 pieces, a rubber piece with a plastic shell. The rubber piece is always getting pushed into the plastic piece so it doesn't have a uniform seal. When the edge gets shoved into the plastic portion it's hard to get it out to have a nice look. I'm afraid to play around with it because I don't want to break the plastic shell. Also I was unable to plug a jack into my phone, the opening was not large enough to permit a connection.
Cons: Not durable, poor fitting, unable to insert a jack into my phone
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Jamesss
from Canada, Ontario
Gender:Male
Verified Purchase:Yes
The best phone case on the market hands down. Protect your phone and if you break the case best customer service on the planet! 11/10 in my opinion.
Pros: High quality
Cons: commuter can crack easier
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Manyhannah
Gender:Female
Verified Purchase:Yes
I love my case really would like to be able to try it in another color I like all the colors it's light weight and very durable
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: dutch1
Gender:Female
Verified Purchase:Yes
Love my OtterBox phone case and the protection it offers my phone. I also appreciate the customer service behind the product. My phone case cracked after 11 months of use. I followed the instructions for replacement and had a new case in a week. Would highly recommend this product.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com