Customer reviews from whirlpool.com
Whirlpool - 24" Built-In Dishwasher
Average customer rating
4.5
(1,169 Reviews)
Rating breakdown 1,169 reviews
5 Stars
746
4 Stars
322
3 Stars
57
2 Stars
19
1 Star
25
92%of customers recommend this product.
(
1,044 out of
1,129)
Customer Reviews for Whirlpool - 24" Built-In Dishwasher
Customer Rating
1
Do not buy this dishwasher!!!
on July 10, 2018
Posted by: Paisleychic
from Princeton Tx
Gender:Female
This dishwasher has never had a load come out clean. Even though dishes are rinsed and wiped when loading, they come out dirtier than when they went in. Especially the top rack. I’ve cleaned the filter daily, cleaned spray arms and hoses, and even replaced garbage disposal to try to fix but it just gets worse. I am very disappointed in this unit
No, I would not recommend this to a friend.
Response from whirlpool.comBy TUCKESR, SOCIAL CARE, July 11, 2018
Paisleychic:
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, your phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Thank you,
Whirlpool® Social Care
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, your phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Thank you,
Whirlpool® Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
1
Broke After Two Years
on August 14, 2018
Posted by: 123abc456ghi
from Texas
Gender:Female
We built a new home and this was the dishwasher our builder offered. We had it installed with a liner, which makes it quiet while running. It worked great for two years and then stopped working. The dishwasher runs for about 20 minutes and then suddenly stops washing mid-cycle. It still drains, but does not wash the dishes fully; they come out dirty every time! We have tried multiple cycles and experience this issue ever cycle. Given this products short life-span and poor performance after two-years, we will not purchase from Whirlpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Admavj, Social Care, August 15, 2018
123abc456ghi:
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, user ID (123abc456ghi), review ID (209926030), phone number, street address, zip code, model & serial number, and the date of purchase on the appliance.
We look forward to your reply.
Thank you,
Jessica
Whirlpool Social Care
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, user ID (123abc456ghi), review ID (209926030), phone number, street address, zip code, model & serial number, and the date of purchase on the appliance.
We look forward to your reply.
Thank you,
Jessica
Whirlpool Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
5
Extremely Quiet! Love the bisque color.
on March 25, 2019
Posted by: Deborah0729
from Temperance, MI
Gender:Female
[This review was collected as part of a promotion.] I have been using this dishwasher for about 2 weeks. So far I absolutely love it.
The main reason I chose this dishwasher was because I wanted to replace my current 17 year old one with another one that came in a bisque color and also because this one had some good reviews. I do not like the stainless steel colors.
This dishwasher is so quiet that you can't hear it running. It does a fantastic job on my dishes and looks very nice in my kitchen with my other bisque appliances. I would recommend this dishwasher to anyone. I like the Whirlpool name and have always been happy with this brand.
The main reason I chose this dishwasher was because I wanted to replace my current 17 year old one with another one that came in a bisque color and also because this one had some good reviews. I do not like the stainless steel colors.
This dishwasher is so quiet that you can't hear it running. It does a fantastic job on my dishes and looks very nice in my kitchen with my other bisque appliances. I would recommend this dishwasher to anyone. I like the Whirlpool name and have always been happy with this brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Does not dry and poor rack configuration design
on March 31, 2019
Posted by: NAGat
from Charlotte, NC
I am not the one who made the decision to purchase this model and never would have settled on this one had I been doing the shopping. You need to read reviews BEFORE doling out the cash AND BRING A BOX OF YOUR OWN DISHES to make sure they’ll fit. The dishes come out clean so I give it 2 stars, but there isn’t much else I can say about this dishwasher that is positive. First, without a bar handle across the front, there isn’t a place near my sink to hang a dish towel to dry, but that may not be an issue in someone else’s kitchen.
The top rack configuration is dismally tight. Though my glassware isn’t oversized, nearly all of my glasses and cups will not fit in the channels designed for this purpose because the tines in each have been placed too close together. I think it wasn’t a problem for my previous dishwashers because the center tine configuration was more narrow which allows wider channels for glassware. Now, glasses have to sit partially in an adjoining channel and that leaves much less space for other drinkware. I have to run my dishwasher more frequently because the top rack fills up so quickly now, so I’m running a dishwasher that doesn’t have a full top rack. How is that saving me water and energy? Also, in every dishwasher I’ve owned, the last tines at the end of each top row leave enough space to conveniently place lids to plastic storage containers. The tines for this one are placed so close to the outer edge of the rack that even the thinnest lid cannot fit, which means you’ll have to prop the lids up between wider tines and that just takes up even more room that could be used for glassware. The bottom rack isn’t much better because the design doesn’t leave any space to stand anything up if you want to wash something wider than a plate, like a casserole dish.
Modern dishwashers are usually very quiet, but this one is not. You hear the water sloshing about at pretty much the same noise level you get when filling a plastic milk jug from the tap.
The length of wash times seems unusually long, well over 3 hours for most cycles. If you try to choose the shortest wash cycle possible (2:15) because you’ll need clean dishes soon, you cannot select the heated wash, heated dry or sani-rinse functions. There IS a one hour wash selection, but it will not give you the option to dry the dishes, so plan on hand drying the entire load. However...
The overall drying function is very poor. We have to wipe down the dishes after every wash regardless of setting or the addition of a rinse aid. The concave bottoms of every single glass, no matter how shallow, are always full of water. If this occurs even on heated dry, it brings into serious question whether or not the heating elements are actually heating when the heated wash and sani-rinse functions are selected.
I have read some reviews where people complain about odors. This can happen even in the high end dishwashers and its because the filter is designed to trap food particles and then be removed and rinsed in your sink. If you don’t want to rinse your filter, buy a dishwasher with a different design.
I can not recommend this dishwasher. I’ve lived in too many places to remember off the top of my head and this dishwasher is my least favorite. That says a lot right there when you take into consideration that I’m including cheap dishwashers that were installed in my first apartments over 30 years ago.
I have read some reviews where people complain about odors. This can happen even in the high end dishwashers and its because the filter is designed to trap food particles and then be removed and rinsed in your sink. If you don’t want to rinse your filter, buy a dishwasher with a different design.
I can not recommend this dishwasher. I’ve lived in too many places to remember off the top of my head and this dishwasher is my least favorite. That says a lot right there when you take into consideration that I’m including cheap dishwashers that were installed in my first apartments over 30 years ago.
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, April 2, 2019
Hi NAGat, we value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you
Written by a customer while visiting whirlpool.com
Customer Rating
3
Does the job but it is not quiet
on January 11, 2021
Posted by: Thomas
from Montreal, QC
Bought this dishwasher about a month ago. it cleans very well using the sensor cycle. i have used the short wash and it does not clean well at all.
The sensor mode takes about 3 hours. but since it washes very well, it is not so much of an issue.
the biggest issue for me is the noise. while the motor itself is not noisy, you can hear the water bang inside the dishwasher, which gets quite loud. i have an open kitchen-living room concept and this gets a bit annoying i have to say.
so far not issues. it's only been a month but it has been working fine ever since day one.
The sensor mode takes about 3 hours. but since it washes very well, it is not so much of an issue.
the biggest issue for me is the noise. while the motor itself is not noisy, you can hear the water bang inside the dishwasher, which gets quite loud. i have an open kitchen-living room concept and this gets a bit annoying i have to say.
so far not issues. it's only been a month but it has been working fine ever since day one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not as expected
on January 15, 2017
Posted by: Anonymous
from South Carolina
Does not dry dishes well, they are damp even next day. Damp inside dishwasher as well. Very Disappointed, is not quiet as stated.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Does NOT dry
on February 1, 2017
Posted by: Anonymous
from Jacksonville, FL
[This review was collected as part of a promotion.] I have filled it with the Rinse/Dry aide, I have pushed the button that says, "Heat Dry," however when it's all done, the entire part of the dishwasher is still wet. I have used it twice, just to make sure I was doing everything right. I called and made an appointment to have someone come check it out. My last dishwasher was a Whirlpool and it was AMAZING and I had high hopes for this one, too, but I was let down :(
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on December 20, 2016
Posted by: Ridley
from Florida
[This review was collected as part of a promotion.] I bought this after reviewing many others. I am happy with the display and that it runs quieter than any other dishwasher I've had in the past. I am very disappointed that the dry cycle doesn't seem to work. I've had to remove the dishes and place them on a drying rack every time.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com