Customer reviews from otterbox.com
Otterbox - Defender Series Protective Case for LG G5 H840 - Steel berry
Average customer rating
4.5
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
34
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
1
87%of customers recommend this product.
(
41 out of
47)
Customer Reviews for Otterbox - Defender Series Protective Case for LG G5 H840 - Steel berry
Posted by: JenS
Verified Purchase:Yes
Purchased this case a few weeks ago and have been very pleased thus far! Love the fit and built in screen protector. Phone functionality is not affected whatsoever. Also, I appreciate the phone clip which I use from time to time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: HolLuvsTer
Verified Purchase:Yes
Normally I live otter box. This one doesn't fit well when you close the flap over the plug. It pulls down and the rubber doesn't fit right on the case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 7, 2016
Hi there,
We are sorry that this Defender is not working as well as it should. That is strange that it is not fitting quite right and we certainly want to help out.
Simply give our friendly Otters a call at 1-855-419-7417, and we will be happy to set up a warranty replacement!
Best,
OtterBox Customer Service Team
We are sorry that this Defender is not working as well as it should. That is strange that it is not fitting quite right and we certainly want to help out.
Simply give our friendly Otters a call at 1-855-419-7417, and we will be happy to set up a warranty replacement!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: penny
Verified Purchase:Yes
My husband would not use his phone until he got his otter box defender for his new phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Boyd51
Verified Purchase:Yes
I had an otter box with my Samsung S4. When I traded for an LG G5 I bought a Defender for it. The leather case I bought lasted about 1 week. I will use the defender from now on.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ann F
Verified Purchase:Yes
I put on this case a couple weeks ago, and it's working great. The buttons, cutouts, and flaps are in the right spots, and the flaps feel like they will not rip off in a year. The screen sensor and speakers work fine with the case on as well. The outer layer of the case has a nice grippy feel that I prefer to the phone itself, and the outer layer is really firmly in place. The whole thing feels really sturdy and is the right size in my hands.
I haven't dropped my phone or otherwise put the case to a stress test, but based on how well Otter Box cases have worked for my friends, I feel like my phone is well protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Doc_Charlie
Verified Purchase:Yes
This is the 2nd Otter case I have bought. 1st one was for my HTC. When the phone wouldn't charge anymore, I got an LG. Having an Otter Defender Case for my LG was a no brainer. Otter cases are the best.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kathy
Verified Purchase:Yes
I Like case the just wasn't so bulky its bigger than I'm use to
Written by a customer while visiting otterbox.com
Posted by: Steve
Verified Purchase:Yes
Excellent level of protection. I did wish the outer rubber shell was a bit more abrasion resistant but the grip is better so I know they were attempting a trade off. Also please try to get a little more competitive with your pricing and offer USPS shipping to Canada, this case was so expensive that I may never purchase one directly from you guys again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com