Customer reviews from otterbox.com
OtterBox - Defender Series Protective Case for LG G5 H840 and G5 H850 - Black
Average customer rating
4.5
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
34
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
1
87%of customers recommend this product.
(
41 out of
47)
Customer Reviews for OtterBox - Defender Series Protective Case for LG G5 H840 and G5 H850 - Black
Posted by: Momofboys
Verified Purchase:Yes
I love this case. Keeps dirt out, extra protection for the screen, and the case not only saves it from any fall but the rugid case makes it anti slip on surfaces it's placed on. My husband and I get the defender case with any new phone we get.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: GrannyLiz
Verified Purchase:Yes
I bought my fitst Otter Box when I bought my cell phone. I walk my dog every day on nature trails, and have dropped it several times on rocky terrain. The screen cover became quite scratched, but the phone remained unscathed and is like new. Excellent protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Keya860
Verified Purchase:Yes
Within two days of having the case the pinl cover started to show signs of wear. The cover looks dirty.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 1, 2016
Hi Keya860,
We’re sorry that this Defender case for your LG G5 is showing some ware and is collecting dirt. This is certainly not a typical OtterBox experience and we definitely want to help out! Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get more details so that we can get things back on track for you.
Best,
OtterBox Customer Service Team
We’re sorry that this Defender case for your LG G5 is showing some ware and is collecting dirt. This is certainly not a typical OtterBox experience and we definitely want to help out! Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get more details so that we can get things back on track for you.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: jwl1950
Verified Purchase:Yes
I love it, I had it about one week should have bought it when I get the phone. Thanks
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: wirefence
Verified Purchase:Yes
bought this for my wife. case did not fit well, but it protects the phone
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 6, 2016
Hi wirefence,
That is odd that this Defender case is not fitting your wife’s LG G5 as our cases are designed to fit their device seamlessly. We are sorry that this is happening and we certainly want to get more details so that we can help out. Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get to the bottom of this mystery!
Cheers,
OtterBox Customer Service Team
That is odd that this Defender case is not fitting your wife’s LG G5 as our cases are designed to fit their device seamlessly. We are sorry that this is happening and we certainly want to get more details so that we can help out. Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get to the bottom of this mystery!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Avery1
Verified Purchase:Yes
Fits perfectly even with added glass protector. Your cases are the best.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chuck
Verified Purchase:Yes
You never go wrong with an otterbox on a new phone. This one has the same high quality I expect.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tom R
Verified Purchase:Yes
I have had several Otter Box cases. I cna sum it up in a few words. Great Product and a fair price. The custom support is excellent. I will continue to use otter Box in the future
I would recommend this to a friend!
Written by a customer while visiting otterbox.com