Customer reviews from otterbox.com
Otterbox - Commuter Series Hard Shell Case for LG G5 Cell Phones - Bahama Way
Average customer rating
4.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
29
4 Stars
10
3 Stars
3
2 Stars
0
1 Star
1
90%of customers recommend this product.
(
36 out of
40)
Customer Reviews for Otterbox - Commuter Series Hard Shell Case for LG G5 Cell Phones - Bahama Way
Posted by: TazioNuvolari
Verified Purchase:Yes
I have never seen one before, the instructions are absolutely minimal. It is actually a two part unit, spent 30 minutes trying to install as a one part, worrying about damaging it the whole time. Eventually it fell apart on its own into the two parts and went right together. The screen protector sheets are nowhere mentioned. A pull tab came off in pieces as I struggled to make it do whatever I just guessed it was supposed to do. Very nice on phone in sending me 2 new sheets and did my best but still came out a mess. I pride myself on my mechanical skills in keeping a minor collection of 50+ year old English cars going but this really threw me for a loop, About ten sentences is all it would take, surely it is a rounding error on the expense line.
Now that it is on I can see how good a protector it is although when turned off all the bubbles on the screen still annoy.
Now that it is on I can see how good a protector it is although when turned off all the bubbles on the screen still annoy.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 25, 2017
Hey TazioNuvolari,
Sorry to hear that you're struggling with the self-adhering scratch protector for the LG G5! Here at OtterBox, we think you deserve to have a scratch protector that does not come with a side effect of bubbles. Not to worry - our friendly Otters will be happy to replace that once again under our warranty! Furthermore, if you ever need help installing any of our products, just give us a call at 1-855-688-7269, and we'll be happy to walk you throw the application process!
Best,
OtterBox Customer Service Team
Sorry to hear that you're struggling with the self-adhering scratch protector for the LG G5! Here at OtterBox, we think you deserve to have a scratch protector that does not come with a side effect of bubbles. Not to worry - our friendly Otters will be happy to replace that once again under our warranty! Furthermore, if you ever need help installing any of our products, just give us a call at 1-855-688-7269, and we'll be happy to walk you throw the application process!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: mpn1
Verified Purchase:Yes
I've had Bahama Commuter Series Otterbox for a couple of weeks,. Ii was easy to put on my LG G5. It has pretty good grip, a little slippery on the back, it gets away from me on occasion, but has a nice feel in general. I was surprised that the charging port was not universal, maybe that's better for the phone (?). This is my 2nd Box and I'm happy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nash
Verified Purchase:Yes
The otterbox does the job. It does give me a piece of mind from breaking and or cracking but the screen protector came wrinkled and to short to cover the entire screen. So i will have to purchase a more efficient screen protector which should not be the case
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , November 21, 2016
Hi Nash,
Although we are glad that the Commuter case is doing its job and taking care of your LG G5, we are sorry that the screen protector arrived damaged. We understand why that would be disappointing and we certainly want to help out! Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement screen protector lined up as soon as possible.
Best,
OtterBox Customer Service Team
Although we are glad that the Commuter case is doing its job and taking care of your LG G5, we are sorry that the screen protector arrived damaged. We understand why that would be disappointing and we certainly want to help out! Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement screen protector lined up as soon as possible.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: moodleoodle
Verified Purchase:Yes
Kind of ugly, but my phone is in one piece!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dawn
Verified Purchase:Yes
My second Otterbox Commuter purchase. Extremely durable, easy to keep clean, great hand feel and stylish. I'm hard on my phones but this case can take it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Knowsverylittle
Verified Purchase:Yes
My phone protector has saved me and my phone numerous times so when my boyfriend, who is a contractor, needed a new phone I got this right away. This is a great product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Drew
Verified Purchase:Yes
I love the slim fit to the case, but concerned with the slippery back. I wish the case had more grit on the backside to secure the phone when I place it on unleveled surfaces.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: An_berguy
Verified Purchase:Yes
I have had other Otterbox products in the past and have always been very happy with them. This time I ordered a colorful case and love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com