Got it in the mail not to long ago. Been great so far, I have not had a problem with the screen protector so far. The case has already saved my phone a few times. i was not a fan of the G5s light weight, the case makes it feel more comfortable in my hands. Would definitely recommend.
*they do need more colour variety fro their cases*
Written by a customer while visiting otterbox.com
Customer Rating
5
Amazing!
on February 8, 2017
Posted by: Ditzymudgirl
I have had this product 1 year 2 months. I have dropped it on concrete repeatedly with 0 damage to the phone. I dropped it from atop the bleachers onto the dirt and no damage. Built to save my phone from me! My only gripe is the color selection and the fact my pink case rubbery shell looks dingy. Where is the purple?
I have never been a fan of phone cases but I have a problem with dropping my phone and breaking it, so I decided to buy an Otterbox. My husband loves his Commuter case so I thought I'd give it a shot. I am very happy with my Commuter case. This case is substantial without being intrusive.
Durable overall, but plastic around port snapped within days of using it. I was trying to remove the outer plastic shell and the heavy rubber port flaps make it difficult to free from the plastic shell. Broke the plastic on the bottom in 2 places :(
I have have the same series with my samsung and the shell cracked after at least a year and I rough with it. I guess that is the weak point in design. But love the brand anyways!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , March 10, 2017
Hi Chillbride,
We appreciate your feedback! We are sorry that this Commuter case broke early on in the adventure. This is disappointing but all is not lost as we can easily replace your damaged case through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up as soon as possible!