Customer reviews from samsonite.com
Samsonite - Lift2 22.8" Spinner - Blue
Average customer rating
4.1
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
12
4 Stars
4
3 Stars
3
2 Stars
0
1 Star
2
75%of customers recommend this product.
(
15 out of
20)
Customer Reviews for Samsonite - Lift2 22.8" Spinner - Blue
Customer Rating
5
LIGHT, STYLISH,GREAT COLOR. AND IT MATCHES MY BMW M3
on March 8, 2017
Posted by: RUSS
from FAYETTEVILLE,NC
Verified Purchase:Yes
DEPENDING ON THE LENGTH OF STAY, WE CHOOSE BETWEEN THE THREE THAT ACCOMMODATES OUR NEEDS.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Bought the luggage
from Kentucky
Verified Purchase:Yes
Have not used the luggage yet. Bought it for Christmas.
Pros: Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Not what I expected
on July 19, 2017
Posted by: David
from New Canaan, CT
This item would have received a five star rating, but there are problematic issues with the zipper design. One of the zipper pulls came off the zipper track. Fortunately the luggage is still usable since the other pull is still on the track. It was the first time we were using this piece of luggage so it wasn't due to wear and tear. There is a design problem with the luggage since the zipper has very fine teeth and there is a rubberized shield covering the zipper to presumably keep dust and debris from the zipper teeth. It is also a design feature to make the luggage look more sleek. But, small teeth and cover make the opening and closing of the zipper less than optimal. I will return the luggage to the Samsonite repair center and see if they honor the 10 year warranty on the product. I don't expect to hear a positive response from them since the fine print basically says it nearly always is the users fault, but I can be hopeful.
Pros: Easy To Carry, Easy To Identify, Lightweight, Stylish
Cons: Bad Zippers, Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Janice D from NYC
from New York City, NY
Verified Purchase:Yes
This suitcase was as expected, but I am concerned about the quality of the zipper. I paid extra to have it delivered right before a trip I was taking to London as I'd given away my old suitcase to a friend, and it came the afternoon before I was leaving, so I was counting on it being 'good to go.' I'd read in reviews that the zipper was difficult to maneuver so I wasn't too surprised or concerned to find it so, but as I was closing it for the last time before leaving for the airport I saw that it snagged as I was pulling it around a corner and that the zipper had popped open a bit! I was horrified because my cab to the airport was coming in ten minutes and there was no time to buy or borrow another suitcase. I pulled the zipper back and then re-zipped it and it seemed fine, but I would be VERY wary about checking it. It seems to me that having purchased a suitcase of this price range, I ought to feel comfortable checking it on future trips. I carried it on both the outgoing and return flights so it wasn't an issue on this trip, but I am disappointed to say the least.
Pros: Easy To Access Items, Easy To Carry, Good Capacity, Stylish
Cons: Bad Zippers
No, I would not recommend this to a friend.
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hello Janice D from NYC,
Thank you for taking the time to review the Samsonite Lift2 21"" Hardside Spinner. We appreciate all suggestions on ways to improve our products. We will note your concern about the zipper design and pass them on to our product development team.
Thank you for taking the time to review the Samsonite Lift2 21"" Hardside Spinner. We appreciate all suggestions on ways to improve our products. We will note your concern about the zipper design and pass them on to our product development team.
Written by a customer while visiting samsonite.com
Posted by: Gaz
from New York, NY
Verified Purchase:Yes
Great for trips where I don't want to check a bag
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lisa
from Jackson,MO
Verified Purchase:Yes
This is a great piece of luggage for any occasion. You can carry it on which is great for short business trips.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
I would not recommend this to anyone
on February 23, 2019
Posted by: OB
from New York, NY
In this past year I've used this as a carry on for 6 international flights and several domestic within the US. I have the first generation Lift 2 with the integrated TSA zippers and those broke off very recently. I can say this is a defect since now I see that the Lift 2 product you are offering has a modification to the zipper design, making it less likely to fail. Also, the wheels are pretty cheap and freeze up from time to time while I haul it around the airport and it becomes extremely annoying and painful having to literally have to drag it around. If these issues can be resolved and repaired, I would be satisfied because I really believe that these are classified manufacturing defects rather then "misuse". For now, I will likely be looking for luggage that is actually durable elsewhere.
Cons: Bad Zippers
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Huili
from UT
Verified Purchase:Yes
It is a great product! Very stylish and practical. Highly recommend.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com