Customer reviews from samsonite.com
Samsonite - Lift2 31.5" Spinner - Black
Average customer rating
3.1
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
4
4 Stars
5
3 Stars
1
2 Stars
3
1 Star
4
56%of customers recommend this product.
(
9 out of
16)
Customer Reviews for Samsonite - Lift2 31.5" Spinner - Black
Posted by: Jo
from Tampa
Verified Purchase:Yes
We purchased the suitcase for our son to use for his deployment. The zipper broke and the overall quality was very poor.
Cons: Bad Zippers, Poor Quality, Weak Seams
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Fiona
from NY
Verified Purchase:Yes
Good
Pros: Easy To Access Items, Good Capacity
Cons: Heavy To Begin With
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: MEHUL PATEL
from LOS ANGELES
Verified Purchase:Yes
NEW BAG HAVE NOT USED IT YET, BESIDES IT DAMAGED
Cons: Bad Zippers
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
2
Stylish but Poor Quality
on May 31, 2016
Posted by: F Smith
from Austin, TX
Never seen luggage crack and brake like this. It did not last one trip through the airport. I really liked the look and style of this bag. Too bad it is junk. I would not buy this.
Pros: Easy To Carry, Good Capacity, Lightweight, Stylish
Cons: Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Yazid
from Madrid, Spain
Verified Purchase:Yes
Very bad quality, breaks easily, I would not recommend this product
Cons: Bad Zippers, Poor Quality, Weak Seams, Wheels Broke
No, I would not recommend this to a friend.
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hi Yazid,
Thank you for your feedback. We are sorry to hear of your troubles with your Samsonite Lift2 29" Spinner! Please contact one of our agents at 1-800-765-2247 or questions@samsonite.com with your shop.samsonite.com order number and we will be happy to arrange a replacement.
Thank you for your feedback. We are sorry to hear of your troubles with your Samsonite Lift2 29" Spinner! Please contact one of our agents at 1-800-765-2247 or questions@samsonite.com with your shop.samsonite.com order number and we will be happy to arrange a replacement.
Written by a customer while visiting samsonite.com
Customer Rating
1
Poor Zipper
on June 9, 2016
Posted by: Frequent Buyer of Samsonite Luggage
from San Jose, CA
I received this as a replacement for a 26" Samsonite hardshell roller that I had sent in for servicing. This one came and I loaded it was 50lbs of luggage. Th zipper unthreaded and came apart when lifting. I reset the zipper and closed it well. When it arrived at baggage claim, it had unthreaded again and opened and my luggage had spilled out. This was on its very first flight. Very poor quality, not sturdy enough to use.
Pros: Easy To Carry, Good Capacity
Cons: Bad Zippers, Tears Easily
No, I would not recommend this to a friend.
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hi Frequent Buyer,
Thank you for your feedback. We are sorry to hear of your troubles with your Samsonite Lift2 29" Spinner! Please contact one of our agents at 1-800-765-2247 or questions@samsonite.com with your shop.samsonite.com order number and we will be happy to arrange a replacement.
Thank you for your feedback. We are sorry to hear of your troubles with your Samsonite Lift2 29" Spinner! Please contact one of our agents at 1-800-765-2247 or questions@samsonite.com with your shop.samsonite.com order number and we will be happy to arrange a replacement.
Written by a customer while visiting samsonite.com
Posted by: Chinadoll
from NYC
Verified Purchase:Yes
The light weight is the key for my purchase of this suitcase. I have been samsoniters for years. Maybe twig on placing the handle on the side that can be flipped open, can solve the awkwardness of turning heavy suitcase around to open it flat. Other than that, I love the product.
Pros: Good Capacity, Lightweight
Cons: Awkard Placement Of Handl, Not Easy To Access Zipper
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
it is good，i would buy it which is small size again.
on November 29, 2016
Posted by: super
from huachao Liu , CA
Verified Purchase:Yes
this is 29'',it is use for moving. it hold many things.
Pros: Easy To Access Items, Easy To Identify, Lightweight
I would recommend this to a friend!
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hello super,
Thank you for taking the time to review the Samsonite Lift 29" Hardside Spinner We are delighted to hear that this spinner meets the high standards we set for all of our products. We hope that you will consider us for any future purchases.
Thank you for taking the time to review the Samsonite Lift 29" Hardside Spinner We are delighted to hear that this spinner meets the high standards we set for all of our products. We hope that you will consider us for any future purchases.
Written by a customer while visiting samsonite.com