Customer reviews from mrcoffee.com
Mr. Coffee - Coffee Maker - Black, Stainless Steel
Average customer rating
2.3
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
46
4 Stars
14
3 Stars
14
2 Stars
31
1 Star
122
29%of customers recommend this product.
(
62 out of
216)
Customer Reviews for Mr. Coffee - Coffee Maker - Black, Stainless Steel
Customer Rating
4
Never leave Mr. Coffee
on November 23, 2016
Posted by: Frank The Java Man
from Turlock, CA, United States
Gender:Male
This is just one of the best coffee makers I have bought. Coffee tastes great without that burnt coffee taste like other brands. I bought a Kenmore coffee maker from Sears and this one blows it out of the water. Don't know why I ever left this brand. The color is awesome and reminds me of a Spectraflame Hot Wheels color , easy to use and great coffee. I would have given it 10 Stars if it had included the Stainless steel filter, but I was able to buy one at a very reasonable price afterward.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Not a Happy Coffee drinker
on February 14, 2017
Posted by: Raindrops
from Greenville, SC
Gender:Female
I bought this beautiful Red coffee maker and was so excited. Now I am very disappointed as it has quit working in less that 6 months. I have had
Mr Coffee makers for years. In fact this was my third one in 30 years. my last one lasted 15 years. It was programmable and I was very satisfied with it however when I up graded to the red pot, I quickly was unhappy since it quite working so fast. If it had not been for my Keurig, I would not have had coffee this past Saturday morning. I have bought another Mr Coffee, thinking that it might have been a fluke that it did not last however after reading review, we are all in the same dissatified boat. I do not like the new one either as you cannot turn back on the heater plate to keep coffee warm after the 2 hour timer goes off. Unhappy customer
Mr Coffee makers for years. In fact this was my third one in 30 years. my last one lasted 15 years. It was programmable and I was very satisfied with it however when I up graded to the red pot, I quickly was unhappy since it quite working so fast. If it had not been for my Keurig, I would not have had coffee this past Saturday morning. I have bought another Mr Coffee, thinking that it might have been a fluke that it did not last however after reading review, we are all in the same dissatified boat. I do not like the new one either as you cannot turn back on the heater plate to keep coffee warm after the 2 hour timer goes off. Unhappy customer
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Cutsomer Service, April 12, 2017
Thank you for your feedback and would like you to know that your opinions do not go unnoticed. We want to make the perfect product for our consumers and this helps us go in the right direction. Thank you again.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Beeps like it’s done and hasn’t brewed
on September 29, 2019
Posted by: Krystle016
from Kansas
Gender:Female
You set the delay and it works great, till you come up to get a cup of coffee before work because you heard it say it was done and nothing, pots cold, waters still just sitting in the back and no coffee...
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care , September 30, 2019
Thank you for taking the time to submit a review! We are truly sorry that the item that you received did not function as promised. If the Mr. Coffee brewer is not brewing, check the following:
- Is the water reservoir empty?
- Is the filter basket properly inserted?
- Filter and coffee grounds in place?
- Is the carafe / decanter in proper position on warming plate?
- Has the brewer cleaned recently?
If these will not resolve the issue, please give us a call at 800-672-6333 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST. Have a great day!
- Is the water reservoir empty?
- Is the filter basket properly inserted?
- Filter and coffee grounds in place?
- Is the carafe / decanter in proper position on warming plate?
- Has the brewer cleaned recently?
If these will not resolve the issue, please give us a call at 800-672-6333 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Fantastic Coffee Maker!!!!!
on January 25, 2020
Posted by: Java Dave
from Portage IN
Gender:Male
We have had A Bunn Coffee Maker for many many years. We finally decided to try a Mr Coffee after our Bunn wore out it's welcome. We purchased this model a few weeks before Christmas and we have to say that it is by far the best coffee maker that we have ever owned ! Love it's features and easy cleaning & filtering system . We are totally satisfied with Mr Coffee !
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 12, 2021
We want to thank you for your loyalty over these years that we have been in business. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Affordable, durable, and great coffee!
on August 19, 2014
Posted by: gingerlee1223
from Brownsville, TN, United States
Gender:Female
Bought this in March. Use it daily. Great machine!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Do not buy.....
on October 22, 2016
Posted by: mlucas
from Butler, PA, United States
Gender:Female
I bought this only a few months ago. It worked great. Then two days ago, it just stopped working completely. I have a coffee maker at camp that is 20 YEARS old and it is better quality than this one as far as I'm concerned. Very disappointing... especially when you expect to have coffee ready in the morning before leaving for work. I will not purchase another Mr. Coffee product again.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, October 24, 2016
We encourage you to contact our customer care team so that we can get this sorted out. We can be reached at 800-672-6333 and we are here to help you Monday-Saturday, 9am-6pm Eastern. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Worked great
on October 15, 2016
Posted by: MagicMike74
from Texas, United States
Gender:Male
I bought this 6 months ago and it worked great up in till this morning.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
not happy
on October 15, 2016
Posted by: rollerman
from Montgomery, AL, United States
Gender:Male
bought two in 9 months they quit working ...the older coffee makers lasted for years
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, October 17, 2016
This is not what we like to hear and we would love to see what we can do for you. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com