Customer reviews from mrcoffee.com
Mr. Coffee - Coffee Maker - Black, Stainless Steel
Average customer rating
2.3
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
46
4 Stars
14
3 Stars
14
2 Stars
31
1 Star
122
29%of customers recommend this product.
(
62 out of
216)
Customer Reviews for Mr. Coffee - Coffee Maker - Black, Stainless Steel
Customer Rating
1
Broken in 6 months
on February 11, 2019
Posted by: Alan8233
from Brandon, Fl.
Gender:Male
Very disappointed in the quality of this coffee maker. It worked great for 6 months then stopped altogether. I have no idea what we did with the receipt so we can't return it.
My advice to you, read the reviews before you make this purchase.
My advice to you, read the reviews before you make this purchase.
Response from mrcoffee.comBy Mr.Coffee, Consumer Care, April 5, 2019
Oh no! That is definitely not the kind of experience that we want you to have. Our Mr. Coffee® Advanced Brew 12-Cup Programmable Coffee Maker was made with the highest quality materials and we expect them to last. We would love the opportunity to restore your faith in us. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Great Coffee Maker when it works!
on February 12, 2019
Posted by: Deedle
from McMinnville, OR
Gender:Female
This is my second Mr. Coffee Advanced Brew 12 Cup Programmable Coffee Maker. It did the same thing as the first...Just stopped working. No warning. I love this machine when it does work. I guess I will stop buying Mr. Coffee makers.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Consumer Care, April 5, 2019
We are sorry to hear that your Mr. Coffee® Advanced Brew 12-Cup Programmable Coffee Maker stopped working. We have high expectations with our products and would like to hear more about your experience. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com
Posted by: Blueeyes
from Dalton GA
Gender:Male
Verified Purchase:Yes
Mr Coffee is a great coffee maker next to other coffee it the best over all
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , February 18, 2021
Thank you for leaving such a nice review about our Mr. Coffee® Advanced Brew 12-Cup Programmable Coffee Maker, Black/Stainless Steel Accents. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Worst coffee maker
on February 22, 2019
Posted by: Judebugg
from Rochester, NY
I bought this a month ago in all black and exchanged the first one after 3 days at the store due to it leaking. After a couple weeks with the new one we felt it was working fine and threw out the receipt and the box. I have it set on delay so that when we get up it is ready. Everyday this week it has leaked coffee during the brewing and half of the coffee doesn't even make it into the carafe but runs down the sides of it onto the warming plate and burning and then over flows onto my counter. I have had to spend my mornings cleaning counters and scrubbing burnt coffee off the warming plate. I no longer have my receipt and the we are well past the 14 day exchanged period for the store where we purchased it. I'm very disappointed as we have never had problems with Mr. Coffee before.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Consumer Care, April 4, 2019
We are sorry to hear that your coffee maker has leaked. We'd like to turn this experience around for you. Mr. Coffee has been making high quality coffee makers for years and this is not a typical instance. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Fantastic
on March 6, 2019
Posted by: Phoenix56
from Kansas City
Gender:Female
[This review was collected as part of a promotion.] Was given this coffee maker as a house warming gift 4 years ago and absolutely loved it....it just now stopped working.
Will definitly replace it with the same model.
Will definitly replace it with the same model.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , February 18, 2021
We are glad to hear that you loved our Mr. Coffee® JWX Series 12-Cup Programmable Coffeemaker. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Best maker
on April 15, 2019
Posted by: snobyrd
from Indiana
Gender:Female
I have had my JWX31 for at least 5 years and not one problem! Love this unit.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , February 22, 2021
We are glad to hear that you've had our Mr. Coffee® JWX Series 12-Cup Programmable Coffeemaker for five years. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
3rd Mr coffee pot in 3 years!!
on May 1, 2019
Posted by: Rogstamps
from Joplin
Gender:Male
So disappointed! woke up to no coffee ready. this is my 3rd pot in 3 years. mr coffee pot use to last for years, not any more.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, May 1, 2019
Thank you for taking time to submit a review! We hate to hear that the coffee maker broke so soon. Our products are made to last for years. We hope you will give us an opportunity to restore your faith in us. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com
Posted by: gmama
Gender:Female
Verified Purchase:Yes
This is my first purchased coffee maker in many years.
Response from mrcoffee.comBy Consumer Care Department, March 31, 2021
Thank you for contacting Mr. Coffee® Brand. We want to thank you for your loyalty over these years that we have been in business. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com