Customer reviews from mrcoffee.com
Mr. Coffee - Coffee Maker - Black, Stainless Steel
Average customer rating
2.3
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
46
4 Stars
14
3 Stars
14
2 Stars
31
1 Star
122
29%of customers recommend this product.
(
62 out of
216)
Customer Reviews for Mr. Coffee - Coffee Maker - Black, Stainless Steel
Customer Rating
1
Horrible Coffee maker
on December 7, 2018
Posted by: Dissapointed in Woodstock
from Virginia
Gender:Male
It Leaked all over my counter and ruined 2 Collectable cookbooks
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. coffee brand, Mr. coffee, April 7, 2020
Thank you for contacting the Mr coffee brand .We are sorry to hear about the problems you experienced.I understand this must be very frustrating on your end. Make sure the filter is properly in position and that the brew basket is fully closed.If the coffeemaker is equipped with a removable water reservoir ensure that the reservoir is properly installed.Avoid overfilling the water reservoir. The coffeemaker is equipped with an overflow slot near the top of the water reservoir. If too much water is added it will flow out of this slot and collect near the base of the unit.If you have checked all of these items and the coffeemaker is still leaking from the bottom, contact us via email.Should there be any concern,feel free to call us at 1-800-672-6333 for further assistance.We are always happy to help.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Sad
on December 25, 2018
Posted by: Grama
from Hazel park. MI
Gender:Female
I have had to replace mine 3 times shortly after purchasing they stop working
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee®, Consumer Care, January 23, 2020
Thank you for reaching out. We apologize for the issue you have experienced. This is certainly not typical of a Mr. Coffee coffee brewer. We pride ourselves on quality, functionality and durability of our products. So that we can get this all sorted out, please give us a call at 800-672-6333 or send us a message via live chat here on the site. For your convenience, agents are available Mon-Sat 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Annoying
on January 15, 2019
Posted by: Coffeedrinker100
Pretty standard brewing. We will be replacing since it makes an annoying beeping that seems to go on forever when it turns on and when it turns off. I have asked and there is no way to disable that feature.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 26, 2019
Thank you for submitting your review. Your feedback is important to us, and it helps us to continuously improve upon our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-(800) 672-6333. We're here for you Monday-Friday, 9am-6pm EST.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
I love this coffee maker
on January 16, 2019
Posted by: Slbno1
from Texarkana,Texas
Gender:Female
[This review was collected as part of a promotion.] My husband and I received this coffee maker for Christmas, we love it. The only problem is, I noticed this morning that the pause and pour feature was not working appropriately. I was trying to get out the door, so kind of blamed myself. When I returned, my husband mentioned the very same thing, and I assured him, that it had happened to me. We both checked it over, but we aren't engineers, so I dont know why the coffee is pouring out when the pot is removed while it is brewing.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, June 26, 2019
Oh no! We're sorry to hear this. This is definitely not the kind of experience that we want you to have. Our products are made to last for years. Please give us a chance to make it up to you. Our Consumer Care team will be waiting for your call every Monday-Friday at 800-672-633. We are open from 9am-6pm EST.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Worst coffee machine I've ever had! 2weeks!
on January 18, 2019
Posted by: Cdm46
from Massapequa
Gender:Male
2 weeks ago and it is horribly wrong. Pot is to short, grinds your cup, awful
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 24, 2019
Thank you for bringing this to our attention. We are extremely sorry to hear about this and even more sorry to disappoint you. Here at Mr. Coffee we make our products with the highest quality materials and we expect them to last. We would love to turn this experience around for you. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
It like, makes coffee man! Is that cool or what?
on January 22, 2019
Posted by: Arizona Bill
from Avondale, Arizona
Gender:Male
Verified Purchase:Yes
It does what it is supposed to do, although these things don't last much over two years.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , March 22, 2021
Thank you for leaving such a nice review about our Mr. Coffee® Advanced Brew 12-Cup Programmable Coffee Maker Red/Stainless. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Not good
on January 27, 2019
Posted by: Ben68
from Louisville ky
Gender:Male
Bought this less than 4 mos ago and it just stopped brewing one day. Was great until then but this is ridiculous. Will have to look for Cuisinart or Ninja I guess
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Consumer Care, April 15, 2019
This is not something that we hear very often. Mr. Coffee has been producing high-quality products to ensure customer satisfaction. Please allow us to turn this experience into a positive one. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
The 1st Mr. coffee I bought. what a mistake
on January 31, 2019
Posted by: no coffee this morning
from Fort Myers
Gender:Male
This is the first Mr. coffee I bought. I thought you can’t go wrong buying a Mr. coffee.
I guess I was wrong.
I guess I was wrong.
I had it for two months before stop working just like it has done for so many other Coffee drinkers.
If you have these many failures makes me wonder if someone didn’t ’t know about this and still send a bad product. I can understand if I had the coffee make for 5 years and it stop working but two months.
I am also very disappointed.
If you have these many failures makes me wonder if someone didn’t ’t know about this and still send a bad product. I can understand if I had the coffee make for 5 years and it stop working but two months.
I am also very disappointed.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, May 2, 2019
Thank you for taking time to submit a review! We hate to hear that the coffee maker broke so soon, but we are confident that our Consumer Care team will be able to help you with this. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com