Customer reviews from mrcoffee.com
Mr. Coffee - Coffee Maker - Black, Stainless Steel
Average customer rating
2.3
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
46
4 Stars
14
3 Stars
14
2 Stars
31
1 Star
122
29%of customers recommend this product.
(
62 out of
216)
Customer Reviews for Mr. Coffee - Coffee Maker - Black, Stainless Steel
Customer Rating
5
Easy to use
on April 10, 2017
Posted by: Phxl
from Mesa, AZ, United States
Gender:Male
After 15 years of service my old Mr Coffee maker stopped working. I purchased this one and love it. Easy instructions and easy to use. I only wish the water window was on both sides as this one faces the wall.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , April 6, 2021
We are glad to hear that you've had our Mr. Coffee® Advanced Brew 12-Cup Programmable Coffee Maker, Black/Stainless Steel Accents for 15 years. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Brews coffee onto counter, not carafe
on April 26, 2017
Posted by: ashley39211
from Jackson, MS, United States
Gender:Female
There's nothing worse than not having coffee when you wake up at 430 am. Seeing as how I can't drink it from the countertop, I have no coffee this morning. I only now looked at reviews and saw probably 80% feedback with the same problem. Why would you guys continue to manufacture a non working coffeepot? I'll never buy from Mr. Coffee again. This is the worst.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, May 5, 2017
We understand how important this can be and we want to help you start your morning the right way. Please send us instant message through our Live Chat and we will be here for you Monday-Saturday, 9am-6pm.
Written by a customer while visiting mrcoffee.com
Posted by: Yolie
from Chicago, IL, United States
Gender:Female
Verified Purchase:Yes
Bought about a month easy to use and Brew 2 cups to 12
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Piece of junk
on May 2, 2017
Posted by: Kaboy
from Harriman, TN, United States
Gender:Male
I have bought two of these and both quit working right after the warranty ran out. I'll never buy another mr. coffee again.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 8, 2017
We would love to get you back brewing! Please give us a call at (800) 672-6333. Where a customer service representative can assist you in this matter. We are available from Monday - Saturday, from 9am-6pm EST. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
I do not appreciate grounds in my coffee.
on May 2, 2017
Posted by: Ellen Yount
from Union City, OH
Gender:Female
Absolutely the worst coffee maker! Coffee grounds in the coffee every time.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, May 12, 2017
Our coffee makers are absolute the best and we want to help turn this experience around for you. We encourage you to chat us via our Live Chat option here on our website. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: lois06
from Huntingtown, MD, United States
Gender:Female
Verified Purchase:Yes
I have been using it for less than a month, and I am pleased with the results.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Second Mr. Coffee within 18 months that broke
on May 22, 2017
Posted by: runningdogmom
Woke up this morning, expecting my usual morning pre-set brewed coffee..nothing. Tried to start it, it attempted to start and then beeped like it was done..nothing. So frustrating, I don't remember where I bought it but it wasn't more than 12 months. Had to use my French press (thank god I had that) On to a different brand I guess
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, May 24, 2017
We understand that having your coffee at certain time is very important and we are here to help. Please contact us through our Live Chat option on our website and we are here Monday-Saturday, 9am-6pm Eastern. Hope to hear from you soon!
Written by a customer while visiting mrcoffee.com
Posted by: PatJan
from Clermont, FL, United States
Gender:Female
Verified Purchase:Yes
We purchased this after using a Keurig for years and love it. Once we were in the same timeline, husband retired, we love the coffee maker.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com