Customer reviews from mrcoffee.com
Mr. Coffee - Coffee Maker - Black, Stainless Steel
Average customer rating
2.3
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
46
4 Stars
14
3 Stars
14
2 Stars
31
1 Star
122
29%of customers recommend this product.
(
62 out of
216)
Customer Reviews for Mr. Coffee - Coffee Maker - Black, Stainless Steel
Posted by: majnd1
from North Carolina, United States
Gender:Male
Verified Purchase:Yes
We have used this same model pot for 6-7 years now. We literally put them through HECK. 4-5 pots per day. we keep an extra ! on hand so when 1 BITES the DUST, we just grab another.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Stopped working in less than a year
on December 16, 2016
Posted by: Nurse Betty
from West Palm Beach, FL, United States
Gender:Female
I have the mr. Coffee Coffeemaker TJX series one. I have had problems with it shutting off. It is under a year old & now it has died. It lost all power to had & doesn't come on all of sudden. I will never use this brand of coffee pots again. I am going to switch over the Keurig's coffee pots as I heard that they are better quality and more reliable.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 19, 2016
Let's see what we can do for you. Please give us a call at 800-672-6333 so that we can further assist. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. We hope to hear from you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Doesn't pour properly
on December 27, 2016
Posted by: Poor pour
from Virginia
Gender:Male
Carafe doesn't pour properly. Not sure why but the carafe spills water when filling coffee maker and spills coffee when filling mug. The plastic pour end apparently isn't made properly.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 31, 2016
Oh no! We understand how this can be upsetting and we would like to help. Give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Finally! A Mr Coffee that gives us coffee to love
on December 28, 2016
Posted by: Boo13
from Boston, MA, United States
Gender:Female
Coffee whenever is important to us & we finally got the right machine. Not impressed with Mr.C products before....highly recommending this. Thank you. We got our days off to a great start now.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
What a waste of money!
on January 24, 2017
Posted by: Jim2
from Texas, United States
This machine lasted about six months or two cleaning cycles. Like most Mr. Coffee machines I have had, the heating unit quit working. I have probably bought five in my lifetime - why I keep doing that is questionable - and I have found them all to be low quality. I have bought several that were higher en, but experienced similar issues.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 14, 2017
Thanks for taking the time to reach us and we will be glad to get this sorted out for you. Please give us a call at 800-672-6333. We're here to help you Monday-Friday, 9am-6pm Eastern. Hope to hear from you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Quit working at 4 months
on January 28, 2017
Posted by: MEG1
from Lakewood, CO, United States
I bought this coffee maker on 9/26/16. It has made noises since I have received. I can live with that, although not normal. This morning it tells me it is finished brewing by making the 5 beeps, but will not brew. I believe I should have a replacement for this item, since it has only been 4 months.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 15, 2017
We take pride in the quality of our products and we would love to make this right. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Hope to hear from you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
No Coffee
on February 2, 2017
Posted by: Why do I need this
from Illinois, United States
I have had this coffeemaker about a year and I woke up this morning to the lights on and no coffee. Shut it off and restarted it nothing, it has been brewing about 1/2 of the cups of water I put in it. I thought the price was reasonable when I purchased it, but not for a coffee maker that only lasted a year. Done with Mr. Coffee after reading all the reviews. I have had coffee makers that cost less last for a lot more years than this one.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 16, 2017
We recommend giving us a call at 800-672-6333 so that we can get you back to brewing as soon as possible. We are here for you Monday-Saturday 9am-6pm. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Disappointed, again
on February 2, 2017
Posted by: LisaAnn
from Eugene, OR
Gender:Female
I bought this coffeemaker four months ago because our previous Mr. Coffee coffeemaker stopped working. This morning I went to turn on the coffeemaker and it beeped several times, then nothing. I'm giving up on Mr. Coffee and switching to a more reliable brand. So disappointed!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 16, 2017
Don't give up on us just yet! Please give us a call at 800-672-6333 so we can get this sorted out for you. We're happy to assist Monday-Saturday 9am-6pm EST. Talk to you soon!
Written by a customer while visiting mrcoffee.com