Customer reviews from mrcoffee.com
Mr. Coffee - Coffee Maker - Black, Stainless Steel
Average customer rating
2.3
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
46
4 Stars
14
3 Stars
14
2 Stars
31
1 Star
122
29%of customers recommend this product.
(
62 out of
216)
Customer Reviews for Mr. Coffee - Coffee Maker - Black, Stainless Steel
Customer Rating
1
Coffee is watery
on August 20, 2016
Posted by: SKfarm16
from Richmond, indiana
Gender:Female
We purchased this machine and it worked okay for a month, we have it on strong setting and the coffee comes out watery and can see through it. We put more grounds in and no change, we cleaned it with vinager and it worked for week, now it does this all the time. It appears the water does not spew out and cover all of the grounds while brewing. I have expensive grounds I grind and can't enjoy the GREAT coffee flavor.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, September 6, 2016
Hello! Please give us a call so that we can get you back to enjoying that great coffee flavor again. Our phone number is 800-672-6333 and we are available Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Hot cup of coffee
on August 26, 2016
Posted by: guyinsyr
from Syracuse, New York
Gender:Male
Recived this as a birthday present, My old coffeemaker was on its last pot after 5 years of use. This maker is very easy to program, and even lets me select the brew.I opened this and made a pot of coffee right away. I followed the steps to set up, washing the unit. I like that this has a filter and a basket. The coffee was fresh and hot. I have set the program to make my coffee in the morning. Mr. Coffee you did it again, a great unit alot of class. Thanks
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Not a good buy
on September 3, 2016
Posted by: Tla0900
from Lubbock, TX, United States
Gender:Female
I bought this about a month ago and I constantly have grounds in my coffee. I have tried different filters to see if that fixes the problem. I will say that it brews very quickly but I can't drink it when it is full of grounds.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, September 17, 2016
Thank you for bring this to our attention. Please call one of our customer care specialists at 1-800-672-6333 to learn what options are available to resume a great brewing experience. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Clock loses time!!!
on September 29, 2016
Posted by: Jaxinvt
from Plattsburgh, NY
Gender:Male
I bought this a month ago and the clock loses about 45 minutes every 24 hours so programming it is useless!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, October 3, 2016
Hi! We would love to hear more about your experience and one of our customer care agents will be more than happy to assist you with your clock. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Disappointed
on October 3, 2016
Posted by: Bill27
from Troy, Ohio
Gender:Male
I bought this coffee maker less than a year ago. Work up the morning, turned it on, no coffee. The two green lights came on, no coffee, Water would not filter up tube to nozzle to apply water to coffee. Would expect better from this company.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, October 4, 2016
Waking up with no coffee is never a good thing and we want to fix this for you! Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Bad product !!
on October 24, 2016
Posted by: cindy1968
from Ohio, United States
Gender:Female
i thought Mr. Coffe was the best..well i finally bought one and after 4 months or so got up from bed to get my coffee well lights were on but no coffee..couldnt return it cause i didnt keep my reciept..i was very very disappointed in mr. coffee..went back to cheaper brand
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, October 25, 2016
A coffee maker that does not brew, sure does not sound like it's living up to the high expectations that we set for our products. We would love to offer you some troubleshooting tips for this and look into what options are available for you. Call us at 1-800-672-6333 Monday - Saturday 9am - 6pm EST. We are looking forward to assisting you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Read the reviews before buying
on November 24, 2016
Posted by: Yorkbeacher
from York, Maine
Gender:Female
I bought this coffee maker because I have the same one at my other house in Florida. I bought this in June and it has worked great and has made a great cup of coffee. Tonight, Thanksgiving, we sit down for dessert and a cup of coffee and the coffee maker just beeps. No coffee, totally broken and no coffee to go with our apple pie.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, November 30, 2016
That sure is disappointing, and we would like to help restore your faith in Mr. Coffee. We encourage you to contact our customer care team at 1-800-672-6333. We are here for you Monday-Saturday 9am-6pm Eastern. Hope this helps!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Just stopped making coffee
on November 30, 2016
Posted by: Dianemarie
from Orlando, FL, United States
Gender:Female
Worked ok for a few months an recently I started having issues where I had to jiggle the pot to get the liquid flowing. Now it's dead, started to make coffee and stopped after 1 cup. Lights come on clock works.... no coffee. This is my 2nd mr coffee in 18 months.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 5, 2016
Oh no! Our products are created with durability in mind and we love to offer some help. We can be reached at 800-672-6333 and we're here for you Monday-Friday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com