Customer reviews from Newair
NewAir - Pure Spring Hot/Cold Water Dispenser - White
Average customer rating
4.5
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
7
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for NewAir - Pure Spring Hot/Cold Water Dispenser - White
Customer Rating
5
So convenient...hot and ice cold water easy and fast!
on May 1, 2016
Posted by: Reviewer007
from Florida
Verified Purchase:No
It seems like I was going the store every other day to buy cases of water! Our family drinks a lot of water. I really don't keep soda or sugary juices in my fridge. We spend so much money on bottled water, that I thought it would be a good idea to give this New Air Water Dispenser a try. I also received a water filtration bottle filter to use in place of water bottles, but if water bottles are preferred, this New Air Water Dispenser also supports the 5 gallon, and 3 gallon water bottles that can be purchased. Once the New Air Water Filtration Bottle Filter is on and filled with water, or once you install your water bottle/jug, it is easy to get the Water Dispenser to dispense the hot and cold water. On the side of the dispenser there are two switches, one switch turns on/off the cold water and the other the hot water. Just flick the switch! This is a great feature, because if hot water is not used just keep the switch in the off position. This New Air Water dispenser gives you the option to use hot, room temperature, and cold water. We use the hot/cold features and the temperatures are as they should be. The cold water comes out ice cold, very refreshing. This dispenser has one spout that dispenses the different temperatures of water. The hot water has a child proof lock for safety, it only dispenses the hot water if you slide the red button up and press at the same time. Great feature to keep the tiny ones from burning themselves, some of the other water dispensers I've seen make it very easy for little ones to get that very hot water out. We choose to keep our hot water feature on. I like to drink teas, kids love to drink hot chocolate, and my husband likes a cup of noodle soup every now and then. I really like that I can have hot water so fast! It is very convenient for me and my family. This WAT20W New Air Water Dispenser also features a storage cabinet at the bottom, which is great to store cups that are used with the dispenser.
Pros: Easy To Install, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great water dispenser
on April 18, 2016
Posted by: Trillnita
from Sault Sainte Marie Michigan
Verified Purchase:No
I was super excited to get this water dispenser to try! I've always seen them around and wondered how great they are. At first it took me a minute to figure out how to attach the water bottle as I was trying to attach it to the attachment for a store bough pre filled bottle! So first off this is convenient as there is no need to purchase water, you simply just fill it up and use. Now this is the first dispenser I have seen that offers hot water, which is awesome! I can make me a tea the moment I want one without having to boil the kettle on the stove because this has hot water readily available all o have to do is grab a mug, tea bag and add my water! The hit water button does have a child safety lock too which is a really good idea as my little guy sure loves the buttons and can use this without getting burnt! My husband is also so happy that he has access to ice cold water on demand! This is a huge perk for him! This dispenser takes up hardly any space and looks great! It's not loud but does come on time to time and sounds similar to a fridge. It's BPA free and offers nice tasting filtered water 24/7 we are really enjoying having this unit in our home and the kids have been drinking more water too! I also want to mention it has a storage area too and you can see it in my photos! At first I thought it was like a mini fridge, but it is not!
Pros: Always ready, Convenient, Easy To Use, Looks good
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
High quality & BPA free!
on April 22, 2016
Posted by: NatureHippie20
from Colorado
Verified Purchase:No
I was so anxious for it to arrive and couldn't be more thrilled than when the FedEx guy rang the doorbell. Shipping was really quick so I didn't have to wait long before I was able to put this together and start drinking high quality filtered water. We have a small fridge filter but it only holds about 48 ounces before you need to refill it and it takes a while to filter. Having a water filter that can hold up to 3 gallons of water before you have to refill it is a much better solution. The dispenser was delivered in 2 boxes, one with the actual unit and another with the filter bottle. The first thing I noticed about this product is not the product itself but the company. They take pride in making sure that the customer is satisfied as well as the product working correctly. I had multiple interactions with their customer service representatives and they made sure to answer all my questions as well as check in to see how the product was working for me. I did mention my manual wasn't packaged and they offered to correct the issue but since I had already put it together, I declined. They did ensure that they would be checking all future boxes to make sure it was included though which I find commendable! The packaging was doubled packaged so I didn't have to worry about any parts broken in the boxes or missing pieces. One other thing I love about this product is that it is BPA free. As someone who has cancer twice, we like to look out for our health and try to avoid anything that could cause future harm to us. They are also a family owned company which gets my approval as we like to shop from businesses that are family owned or local. While we no longer live in California, I trust the product because of how strict the codes in California are.
Pros: Attractive, Durable, Easy To Install, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great Fresh Tasting Water Without The Fuss
on April 16, 2016
Posted by: Crystal from Tidbits of Experience
from Orangeburg, SC
Verified Purchase:No
I couldn't wait to try out this product because I've been drinking Aquafina waters ever since I moved into my current home due to the taste of our water. There are many things added to our well water that have made me feel like it is anything but safe to drink. I love that this NewAire Water Dispenser is made with BPA-Free making my water safer and chemical free to drink. It leaves our water tasting fresh and clean. The water is cool and ready to drink. My kids love that aspect of owning this. I got this item to review in exchange for an honest opinion; however, all thoughts and opinions are my own.
Pros: Convenient, healthy
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great features, great machine!
on October 4, 2018
Posted by: Court
from Chicago, IL
Gender:Female
We bought this a few months ago and we are very happy with our purchase.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Court,
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
We appreciate your honest feedback! If you have any questions or concerns that we can help with, please email us at support@newair.com.
Thank you!
Written by a customer while visiting Newair
Customer Rating
5
Temperature option
on October 4, 2018
Posted by: Becca
from Imperial Beach,California
Gender:Female
I love that i have 3 options in temperature. Its great making tea now!
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Becca,
We are very happy to learn that you love using your NewAir WAT20W. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
We are very happy to learn that you love using your NewAir WAT20W. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
Written by a customer while visiting Newair
Customer Rating
5
Great Water cooler
on October 5, 2018
Posted by: Dave3:16
from Chicago
Gender:Male
The buttons being on the top are great. Dont have to bend over to get the water. Water comes out nicely and is cold and hot.Works great.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hello Dave,
We are very happy to learn that you are pleased with using your NewAir WAT20W. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
We are very happy to learn that you are pleased with using your NewAir WAT20W. Please feel free to reach us at support@newair.com if you have any questions.
Best wishes,
Written by a customer while visiting Newair
Customer Rating
1
Poor Quality
on October 7, 2018
Posted by: Adobo
from Sacramento Ca.
Gender:Female
I bought this 3 months ago and return it poor quality
No, I would not recommend this to a friend.
Response from NewairBy NewAir, Customer Service, December 11, 2018
Hi Adobo,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day.
Wish you the very best,
Best wishes,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day.
Wish you the very best,
Best wishes,
Written by a customer while visiting Newair