Customer reviews from MyLevana.com
Levana - Aria 7" Touchscreen PTZ Video Baby Monitor - White
Average customer rating
4.3
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
117
4 Stars
84
3 Stars
19
2 Stars
4
1 Star
8
89%of customers recommend this product.
(
199 out of
223)
Customer Reviews for Levana - Aria 7" Touchscreen PTZ Video Baby Monitor - White
Customer Rating
5
Great monitor with fantastic customer service!
on July 11, 2018
Posted by: KDKD24
from Philadelphia, PA
Gender:Female
Number of children:2
This is my 2nd Levana monitor that I own and this one is just as great as my other that I have had for 2 years! This large screen and added features are amazing! Also, I had some questions regarding my new monitor and Suzanne from the customer experience team got right back to me and was able to answer all my questions so quickly! All and all Levana is a great company with great products!
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
4
Awesome baby monitor!
on July 12, 2018
Posted by: Breezer91
from Alberta, Canada
Length of ownership:6 months
Number of children:2
Purchased this baby monitor a few months back as we were welcoming our second child and needed a monitor with dual camera capabilities. The screen itself is very large and when on split screen, we can see both of our little ones so clearly. It has great features such as the temperature
Warning and the white noise! Unfortunately just last week our baby monitor stopped charging. I contacted levana right away and MELISSA assisted us in finding a solution. She was so helpful and kind to me. I would recommend levana products every time due to excellent customer Service and superb quality baby monitors.
Warning and the white noise! Unfortunately just last week our baby monitor stopped charging. I contacted levana right away and MELISSA assisted us in finding a solution. She was so helpful and kind to me. I would recommend levana products every time due to excellent customer Service and superb quality baby monitors.
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
5
Love it!
on July 17, 2018
Posted by: KristenJ91
from Toronto, Ontario
Gender:Female
Trimester:Third
Length of ownership:3 months
Number of children:2
I bought this and i love it! It is very east to use!
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
4
Love the monitor, AC Adapter not the best.
on July 18, 2018
Posted by: Alexis
from Acworth, GA
Gender:Female
Length of ownership:1 year or longer
Number of children:2
I really love this monitor. We purchased it a year ago and use many of the features including the "Sleep" option which makes the screen dark until a noise or movement is sensed. I could not give the product 5 stars due to the AC adapter and charging cord. Both needed replacement before the year was out. I called customer service, Daniela helped me and promptly sent me a new power cord and AC adapter.
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
1
Yeah,the screen is large, but my camera won't work
on July 24, 2018
Posted by: Dj459
Gender:Female
Length of ownership:3 months
Number of children:3
I was so happy to get a monitor with such a large screen so I could see my kids at the same time. Night vision isn't great but otherwise, I was happy. We had a total of 3 cameras. We only have 2 as of now because, one broke after only 4 months of use. Yep, 4 months. This is without, dropping or even really touching it. You plug it in and leave it. We didn't carry it around, drop it down stairs, throw it in our gym bag. Tell me why its broken so soon. We purchased this for my newborns room now that it is broken, we have had to take one from my other kids room. I called levana jumped through a few hoops, they told me they they could replace it. Then, they said they would replace it with a smaller monitor. Not ideal but, ok. Let's do it, I need all my cameras working. So, I waited a week maybe a little longer. Still, no monitor. I emailed them, again. I was told they were waiting for me to respond, again. The next day another person emailed me with return information for this broken product. I have to buy a box, and protective wrap, because everything has to be wrapped and packaged separately in the box. Then, I have to pay to ship this box full of bubble wrap and broken levana products to them. I was already upset with this product breaking after only 4 months of use, but to ask me to pay more money on top of the cost of the monitor just pushed me over my limit of being ****** off. I understand shipping is only $10 - $15 dollars. But really it was just the principle. This wasn't my error, it was your product!
No, I would not recommend this to a friend.
Written by a customer while visiting MyLevana.com
Customer Rating
5
Excellent Monitor and even better support
on August 2, 2018
Posted by: Jarogers
from Calgary AB
Gender:Male
Length of ownership:3 months
Number of children:1
We bought the monitor through amazon after trying a few other brands with limited success and were greatly surprised! This monitor is by far the best one of the market. We had a slight issue with our monitor trying and Darrielle with customer support responded to us quickly and sent us a replacement monitor and camera with no hassle!!
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
4
Awesome Monitor!
on August 3, 2018
Posted by: Hope89
from Saskatoon, SK
Gender:Female
Trimester:Second
Length of ownership:1 month
Number of children:1
We love our first camera and video screen monitor that we bought we decided to buy the second camera as well. We love the idea of being able to see both children on one screen!
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
4
New Mom Great Product
on September 14, 2018
Posted by: MaryClare
from Houston, TX
Gender:Female
Length of ownership:6 months
Number of children:1
I bought the Aria 7" monitor and camera 6 months ago and so far this monitor has been great. We chose it because cameras can be added as your family grows. I also love the larger screen and features this product provides.
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com