Customer reviews from MyLevana.com
Levana - Willow 5" Touchscreen PTZ Video Baby Monitor - White
Average customer rating
4.5
(650 Reviews)
Rating breakdown 650 reviews
5 Stars
385
4 Stars
216
3 Stars
26
2 Stars
13
1 Star
10
94%of customers recommend this product.
(
591 out of
626)
Customer Reviews for Levana - Willow 5" Touchscreen PTZ Video Baby Monitor - White
Customer Rating
5
Awesome
on November 16, 2018
Posted by: Cdroletmichaud940
from Quebec
Gender:Female
Length of ownership:1 week
Number of children:1
Had another brand before and the definition was not half as good as this one.
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
5
Everything you need
on December 3, 2018
Posted by: Jessruth567
from Edmonton, Canada
Gender:Female
Length of ownership:3 months
Number of children:1
Love this. Video, adjustable camera, night vision, talk back, white noise, and very travel friendly as it can be used with 220 Volts which was important for us as we travel a lot.
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
5
Easy to use, nice features!
on December 20, 2018
Posted by: Laura13
from Bloomfield New Jersey
Gender:Female
Number of children:1
I got this for my baby shower, it says it is discontinued now but I’m not sure why. Regardless I think it’s great! Works well and the picture and touch screen are awesome!
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
4
Easy to use
on January 1, 2019
Posted by: jennifert08
from Ottawa, ON
Gender:Female
Length of ownership:6 months
Number of children:2
I'm happy we bought this monitor. We upgraded from a one camera monitor. It works well and I love that I can pan around the room to see what my toddler is up to. The fact that it flips back and forth, between my two kids rooms comes in handy as well.
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
5
Love at first use and since!
on February 26, 2019
Posted by: Mom2Rainey
from Silverdale, WA
Gender:Female
Length of ownership:1 year or longer
Number of children:1
This monitor system has been such a life saver so many times, especially since nap times can be a process, I can see and hear if I really need to go check on or get baby
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
4
Way better than the Amara model
on April 8, 2019
Posted by: Kimi
from Gatineau, Qc, Canada
Gender:Female
Length of ownership:1 week
Number of children:1
We had a bad experience with the amara camera. We like the willow model way better; the image quality is much better and we love the tilting and paning options!
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
1
Started out great....
on May 30, 2019
Posted by: BriP
from Calgary, Alberta
Gender:Female
Length of ownership:1 year or longer
Number of children:1
We have now used this monitor for about a year. To start, I was super impressed with it. The camera is great quality, and the night vision was excellent and really put my "new mom" mind at ease. The problem with it has been recent...the speaker on the monitor unit has stopped working, which makes it useless at night. Looked online, and apparently this is pretty common, and the best fix is to just replace it? If I wanted to do that, I would have bought a cheaper one that I knew I would have to replace after just a year...I had hoped to be able to keep this for future children and just pair additional cameras, but I don't think that is going to happen.
No, I would not recommend this to a friend.
Response from MyLevana.comBy Cross P, Customer Experience Team, June 3, 2019
Hi, thank you for taking the time to leave a review. We apologize for the for your experience. If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.mylevana.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your Levana products!
Written by a customer while visiting MyLevana.com
Customer Rating
2
Monitor not charging
on November 1, 2019
Posted by: Jason73
from Tampa FL
Gender:Male
Length of ownership:1 year or longer
Number of children:2
We have had our system for just over a year. The Willow model 32209. It stopped charging all of a sudden. Bought a new battery and charger cord and still doesn’t work. How do I buy this monitor replacement? Cameras just not happy that the financial investment is failing.
I would recommend this to a friend!
Response from MyLevana.comBy Lauren A, Levana Customer Experience Expert, December 17, 2019
Hello Jason73. Thank you for taking the time to review your Levana Willow baby monitor. We are sorry to hear you are having charging issues and would love to help. Please reach out to our Levana Customer Support team via live chat or e-mail (www.mylevana.com) or via phone at 1-855-293-9467 so we can offer troubleshooting steps.
Written by a customer while visiting MyLevana.com