Customer reviews from MyLevana.com
Levana - Alexa 5" LCD Video Baby Monitor - White
Average customer rating
4.3
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
188
4 Stars
149
3 Stars
22
2 Stars
10
1 Star
7
92%of customers recommend this product.
(
336 out of
364)
Customer Reviews for Levana - Alexa 5" LCD Video Baby Monitor - White
Customer Rating
3
Poor video quality at night, otherwise great
on June 19, 2016
Posted by: LabDad
from Texas
Gender:Male
Length of ownership:1 month
Number of children:1
Trimester:Third
Purchased this to use in our nursery. Daytime video is good, but the night time video is very poor, border line unusable. The two way audio is a great. Battery life has been great as well.
Over all it is a good monitor, but the night time video may be a deal breaker for some.
Written by a customer while visiting MyLevana.com
Customer Rating
4
Decent
on April 28, 2016
Posted by: landon
Gender:Male
Length of ownership:1 month
Number of children:1
I've had this about a month now. I thoroughly enjoy the set up and how everything works. Only thing I'm not impressed with is the camera itself and this is why. The camera can't move freely. It has one track, meaning can't tilt or point in any direction. Made it difficult for me to get a good angle into the crib from where I wanted to mount it. The camera's picture quality is decent. I've had a better camera but it also ran off of WiFi. So losing quality to be "off the grid" is perfectly fine for me. All in all happy with this camera
Works the way I expected.
Works the way I expected.
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
5
Amazing product
on May 3, 2016
Posted by: Dia Greenshields
Gender:Female
Length of ownership:1 month
Number of children:2
I bought the Alexa unit less than 3 weeks ago and it's the most amazing and clear camera ever. It has provided me with some critical insight on my child's sleep disorders . It's easy to use as well as the features are so amazing
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
3
Great... except for the night vision
on June 11, 2016
Posted by: KristinJ
from Victoria, BC, Canada
Gender:Female
Length of ownership:1 week
Number of children:2
Trimester:Third
I love everything... but the night vision is HORRIBLE quality! My 3 years older and inferior summer model is much more clear.... I am really disappointed and considering returning on this fact alone, as after all... when do you use your monitor most? at night!
No, I would not recommend this to a friend.
Response from MyLevana.comBy Levana, Customer Experience Team, July 19, 2016
Thank you for taking the time to write a review! We are sorry to hear you were disappointed by the nightvision on the monitor. We would love to have the opportunity to troubleshoot the product and make this right for you.
Please contact us today through our online contact form and refer to review ID 2616 in your message.
We look forward to hearing from you!
Please contact us today through our online contact form and refer to review ID 2616 in your message.
We look forward to hearing from you!
Written by a customer while visiting MyLevana.com
Customer Rating
5
Great for Toddlers!
on July 3, 2016
Posted by: LizzieNJ
from Northern, NJ
Gender:Female
Length of ownership:1 month
Number of children:2
We purchased this camera to replace an old one. Works great for a toddler that can escape their bed.
Written by a customer while visiting MyLevana.com
Customer Rating
4
Overall great monitor
on July 7, 2016
Posted by: mbmom
from Breckenridge, MN, United States
Gender:Female
Length of ownership:1 month
Number of children:3
This monitory is very simple to set up. It is very user friendly. The one thing that would make this better was if the camera moved without having to manual do it.
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
3
Pretty good but can use some improvements
on August 6, 2016
Posted by: Marcus
from Ottawa, ON, Canada
Gender:Male
Length of ownership:1 month
Number of children:1
I bought this about a month ago. It has now been in use for 2 weeks. Overall, it is pretty good. The microphone is very sensitive. The video in daylight is excellent. The video at night is sufficient to see if your little one is sleeping or not. I would though add a belt-clip so that the unit can be carried around. The camera should also have a bit more rotation flexibility. Generally, I am satisfied with the purchase to date.
I would recommend this to a friend!
Written by a customer while visiting MyLevana.com
Customer Rating
3
My experience
on September 7, 2016
Posted by: VictorMartinez
from Washington
Gender:Male
Length of ownership:3 months
Number of children:3
Hello everyone this is my honest review the picture quality was not what I expected not that clear and in night vision forget it you still need light on to see anything to me it seems over priced for what you will recive I do like that I can still hear my baby without video being on but definitely was expecting more from all reviews and videos I watched thought that it would be better especially for the price I don't really use it on video bcause quality so bad and I
No, I would not recommend this to a friend.
Written by a customer while visiting MyLevana.com