Customer Reviews for American Tourister - Disney 31" Spinner - Minnie mouse face
Customer Rating
1
Hard case cracked
on November 12, 2017
Posted by: Disney Lover
from St Louis MO
I bought this Minnie Mouse hard case along with another 28in hard case and a couple 21in soft Disney pcs. My Minnie 28in hard case cracked after 2 trips. I called customer service and they said they couldn't do anything since it wasn't mechanical. Even though I owned it less than a year. The warranty they give is worthless unless your zipper fails. I was expecting better customer service.
Pros: Easy To Identify, Good Capacity
Cons: Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting americantourister.com
I am diappointed with my experience of online shopping at Samsonite. The suitcase was much larger than expected and the "hard shell" seems like it is made of cardboard. The packaging it came in seemed to be a reused box, edges worn. I decided to return the product, which has cost me the shipping cost. No free returns and no exchanges offered. The time frame to return is 30 days from date of purchase. Lastly, the website return policy page did not reflect this, as whomever is in charge of maintaining the site did not update the 90 day holiday policy. So, in short, time and money wasted.
Cons: Poor Quality, Weak Seams
No, I would not recommend this to a friend.
Written by a customer while visiting americantourister.com
This was a gift to my 12 year old. She loves the bright colors and design.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, Lightweight, Stylish
I would recommend this to a friend!
Response from americantourister.comBy americantouristerpwr, americantouristerpwr, April 8, 2017
Hi Larry, Thank you for your feedback! We are delighted to hear that this American Tourister Disney Minnie Mouse 28" Spinner meets the high standards we set for all of our products. We hope that you will consider us for any future purchases.
Written by a customer while visiting americantourister.com
Minnie Mouse suitcases in both 21 and 28 inches are beautiful and sturdy. In addition to these items, I also purchased matching luggage tags and a a Minnie Mouse book bag for my granddaughter. Great items that will last a lifetime.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Just returned from a Disney cruise to the Bahamas and this was the perfect suitcase. It held all the clothes I could think of to bring with me, plus it expanded even more to provide room for souvenirs. In addition to all that - it was also the cutest suitcase on the whole cruise!
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
I absolutely love everything about my new Minnie Mouse hardside luggage! It's so cheerful and the gorgeous interior design makes me love this piece so much more than the regular luggage. The handle and wheels make it easy to handle at busy airports, too. I do wish I could buy an "in-between" size of 24-26 inches in the same design for my shorter 3 day trips. That size would be a welcome addition to my collection. Overall, the Disney American Tourister luggage pieces are of the best quality on the market today. Love this partnership!!!
Pros: Easy To Access Items, Easy To Identify, Good Capacity, High Quality, Joyful, Stylish
I would recommend this to a friend!
Written by a customer while visiting americantourister.com