Customer Reviews for Holmes - HEPA-type Air Purifier - Black
Customer Rating
5
Love it
on January 8, 2017
Posted by: A dog mom
from West Deptford, NJ, United States
Gender:Female
Length of ownership:1 year or longer
I've had 2 of these air purifiers for almost 4 years and still work as good as the first day. They are nice looking, quiet and very easy to clean and switch out filters without making a mess.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
[This review was collected as part of a promotion.] My daughter is practicing to be a nail technician and the smell of acetone, acrylic, and polishes were killing me. The purifier controls the orders and the air quality has improved.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
[This review was collected as part of a promotion.] Works great and a noticeable air quality difference. Money well spent.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
2
Lasted as long as warranty
on June 12, 2017
Posted by: Holmes customer
Gender:Male
Length of ownership:1 year or longer
The unit ran great until about 3 months after the warranty expired. It started overheating and making an electrical burning smell, so I turned it off and unplugged for 30 minutes and plugged in back in to a different outlet and it won't power on. Luckily I was home when it happened and my house didn't burn down.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Holmes®️ - Consumer care, HA2 - Consumer Service Department, February 1, 2023
Hi! Thank you for choosing Holmes®️. We hope you are healthy and staying safe. We apologize to learn that two of your air purifier overheated and had a burning plastic smell. We are wondering if you've directly contacted us regarding the issue, as we would like to provide proper assistance for you. Your feedback will surely be relayed to our Design and Production Team, as we are doing our best to make our products better. Stay safe and healthy!
Written by a customer while visiting holmesproducts.com
Customer Rating
2
Lasted as long as warranty
on June 13, 2017
Posted by: Holmes customer
Gender:Male
Length of ownership:1 year or longer
The unit ran great until about 3 months after the warranty expired. It started overheating and making an electrical burning smell, so I turned it off and unplugged for 30 minutes and plugged in back in to a different outlet and it won't power on. Luckily I was home when it happened and my house didn't burn down.
Response from holmesproducts.comBy Holmes®️ - Consumer care, HA2 - Consumer Service Department, February 1, 2023
Hi! Thank you for choosing Holmes®️. We hope you are healthy and staying safe. We apologize to learn that your air purifier was overheating and had an electrical smell. We are wondering if you've contacted us regarding the issue, as we would like to provide proper assistance for you. Your feedback will surely be relayed to our Design and Production Team, as we are doing our best to make our products better. Stay safe and healthy!
Written by a customer while visiting holmesproducts.com
[This review was collected as part of a promotion.] I've been using Holmes for years now, and I really love how quiet and efficient their air purifiers are; this is no exception.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com