Customer reviews from bosch-home.com
Bosch - 800 Series 11 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
10
4 Stars
3
3 Stars
0
2 Stars
2
1 Star
1
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Bosch - 800 Series 11 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
2
A few issues
on June 18, 2020
Posted by: Houston
As others have stated we have issues with the height of some typical items not fitting in this fridge including a gallon of milk. We also have the same issue with bad tasting/chemical tasting ice after months of use. Worst problem we have is the noise. We have a regular "bubbling" noise coming from our machine that I would not consider typical operating noise. It sounds like refrigerant is constantly moving around. We had a tech visit and they claimed it was normal due to the new type of R600a refrigeerant and the placement of the condenser. This has been really dissapointing. Others have noted how quiet this machine is so I feel like our machine must be defective. The tech did not agree or offer any kind of repair option. Its too bad because the machine is nice looking and fits our kitchen well.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love My Bosch Fridge
on May 7, 2019
Posted by: Sophia
[This review was collected as part of a promotion.] My new Bosch fridge is top notch. My veggies and fruit last much
longer than my previous brand. The freezer is quick to cool and the
drawers are a nice size. It is also surprisingly quiet. I would like to
suggest adding another shelf adjustment on the door for the second shelf which is too close to the top shelf and another position for the
second shelf in the interior if one chooses not to use the bottle shelf.
longer than my previous brand. The freezer is quick to cool and the
drawers are a nice size. It is also surprisingly quiet. I would like to
suggest adding another shelf adjustment on the door for the second shelf which is too close to the top shelf and another position for the
second shelf in the interior if one chooses not to use the bottle shelf.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch Beauty
on March 11, 2020
Posted by: Taylor
[This review was collected as part of a promotion.] I was replacing a SubZero frig which would have cost me more to fix than the new Bosch. I bought it as it was the perfect size. But I love it! Never have I had a frig that kept such a perfect temp. It definitely keeps produce longer. The ice maker is great also. Keep it up Bosch. (My negative comment would be the length of time it took to arrive. It was back ordered and then delayed!).
Written by a customer while visiting bosch-home.com
Customer Rating
4
Beautiful refrigerator
on May 9, 2020
Posted by: Tall and skinny
Fantastic refrigerator, tall and skinny. Just what we wanted. Switching the door opening to the other side was a real pain though, get it delivered with the door the way you want it.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Broken on mechanical and design level.
on December 22, 2020
Posted by: TimC
We've had this refrigerator for less than 4 months, and we've already had to have it serviced twice. We've woke up two seperate times to find the top part of the refrigerator to be 65 degrees and the lower parts to be 55 degrees. The first tech said we need to replace the entire blower, and are currently waiting on the replacement.
Beyond just the mechanical parts of the fridge, the design leaves much to be desired.
The adjustable shelves only have a few places that it can be adjusted to, which makes it impossible to stand a quart of milk up in the fridge and still have enough usable space for things.
The ice maker also never seems to realize that the ice tray is full and we find ice cubes falling out all over the freezer.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, December 28, 2020
Hi TimC, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. We will be sure to forward your design feedback to our product team. If you have additional questions or concerns, please contact our 24/7 customer service at 800-944-2904, or you can email us at BoschCare@bshg.com with your contact information, and we'll be happy to see how we can help.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Beautiful
on July 3, 2019
Posted by: interborough
[This review was collected as part of a promotion.] I bought this to replace a broken similar sized fridge. Super happy with the repalcmement...great machine.
Written by a customer while visiting bosch-home.com
Customer Rating
4
B11CB81SSS
on November 19, 2020
Posted by: Gee North
OK refrigerator, Looked at several other manufacturers but I wanted the 24" not made in China. However, the overall feel is still very lightweight, the door is underweight not very sturdy. Seems to keep temperature very well. Major complaint NO Freezer Light!, for the cost this unit should have a light in the freezer. Literature simply says "Bright All LED Lighting Shines Throughout the Entire Interior" I am I missing something!!!
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Over Priced
on March 30, 2019
Posted by: Chris
[This review was collected as part of a promotion.] We purchased the Bosch B11CB81SSS primarily based on it's physical configuration and ice maker. The refrigerator has been installed for a month and we have yet to be able to use the ice produced, due to the chemical smell and taste. In addition, the Bosch refrigerator was more than twice as expensive as most normal refrigerators, yet has no light in the freezer section and no drawer glides on any of the drawers, with the exception of the vegetable crisper. As a result, when opening drawers they frequently fall out, particularly the bottom freezer drawer. It's quite disapointing to purchase a product that aspires to be a highend product that lacks attention to basic functional details and fails to deliver product that requires extensive flushing, prior to comsumer use.
Written by a customer while visiting bosch-home.com