Customer reviews from bioliteenergy.com
BioLite - SolarPanel 5 - Black
Average customer rating
3.9
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
70
4 Stars
8
3 Stars
8
2 Stars
9
1 Star
17
56%of customers recommend this product.
(
36 out of
64)
Customer Reviews for BioLite - SolarPanel 5 - Black
Customer Rating
1
Not worth it
on May 13, 2021
Posted by: Quentin M
from Arizona Trail
Length of ownership:3 months
I bought this to use during a thru hike of the Arizona Trail. The battery never kept the phone charging unless it was in the sun. And in the sun the thing only charged my phone a MAX of 20% when it was fully charged. The panel never blinked more than one charging light despite being in 90+ degree heat in the southern Arizona sun. This meant that it would take 2+ DAYS to actually charge up. If it can hardly work in the beating Arizona sun I wouldn't trust it anywhere. Overall a frustrating, underwhelming, hardly functional product. Very very disappointed.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, May 14, 2021
Hey Quentin, we're really sorry to hear this. A thru hike of the Arizona Trail sounds like the perfect place to make use of the SolarPanel 5+, and we can imagine how frustrating this would've been! It sounds like your device isn't functioning as it should, and our team will gladly help troubleshoot and/or replace the panel if necessary. Please just reach out to us here: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com
Posted by: Grumpy
Length of ownership:1 month
Verified Purchase:Yes
It is cool in concept but it took all day to charge in the sunlight in our home. Perhaps it will be good for camping when it can be placed in direct sunlight but it is a little big to pack. It would be easier to just take a small portable charger then.
Response from bioliteenergy.comBy BioLite, CS, April 16, 2021
We're sorry to hear that it took awhile to charge your SolarPanel 5+! This could definitely be a symptom of trying to charge the panel while indoors. We'd recommend placing your SolarPanel 5+ outdoors and in direct sunlight for the best results. You can reach out to our support team for more tips and tricks: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com
Customer Rating
5
For fast charge batrie of 5+ coneccamp stove 2 on
on April 11, 2021
Posted by: Five day
from Quebec
Length of ownership:1 month
Verified Purchase:Yes
Chage complete before star whit sun i have use sun and camp stove2 for star very fast for charge the battery one 5+
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: R Muenz
Verified Purchase:Yes
Great little device. Light weight and easy to use. I’ve only used it once, but it charged up without any trouble.
Written by a customer while visiting bioliteenergy.com
Posted by: BigFred66
from Philadelphia, Pa
Length of ownership:1 month
Verified Purchase:Yes
I just wanted to try it out. It's more versatile than the SolarPanel 10+ (which I've had for 3 years now).
I've tried various ways of hanging and carrying it. Saw a picture of someone carrying theirs on a backpack and wanted to try it with my hydration pack while cycling. Just waiting for warmer weather to try it.
I've tried various ways of hanging and carrying it. Saw a picture of someone carrying theirs on a backpack and wanted to try it with my hydration pack while cycling. Just waiting for warmer weather to try it.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
1
Disappointing
on March 23, 2021
Posted by: Disappointed customer
from Bowling Green, KY
Length of ownership:1 year or longer
I have had this for 2 or 3 years. When it was new out of the box I learned that on a 70 degree day the unit gets hot enough to engage the safety features on the battery and the battery won't charge. This made the built in battery useless most of the year. I took it backpacking once and would plug my phone in directly instead of charging the battery during the day. It has been used 4 or 5 times since. Today I say it outside, charged the battery until the indicator said it was full, then brought it in to charge my phone. While not being used my phone charge went from 26% to 27% then the battery on the solar panel was drained. I have replaced this with another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting bioliteenergy.com
Customer Rating
1
Worked stopped working
on March 11, 2021
Posted by: Coleen
from Playa del Rey California
Length of ownership:1 month
It was working than it shut off. It's really.moody. I need a more reliable device..I traded it in for the 2.0
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, March 15, 2021
Hey Coleen! Sorry to hear you were having trouble with the SolarPanel 5+! We'd love to help troubleshoot and resolve this for you. If you haven't already, feel free to reach out to our support team here: https://www.bioliteenergy.com/pages/contact. We'll offer some tips and tricks for operating the SolarPanel 5+ seamlessly.
Written by a customer while visiting bioliteenergy.com
Customer Rating
2
Will need some time to see if it is reliable
on February 22, 2021
Posted by: Murray B
Length of ownership:1 month
Verified Purchase:Yes
Was working great but now it has stopped charging. Will contact customer service to see what can be done.
Response from bioliteenergy.comBy BioLite, CS, February 23, 2021
Hey Murray, we're sorry to hear this! Our support team will gladly help troubleshoot the issue; we'll make sure your SolarPanel 5+ is fully functional in no time. Just reach out to us here: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com