Customer reviews from brother-usa.com
Brother - DCP-L5650DN Black-and-White All-In-One Laser Printer - Black/Gray
Average customer rating
3.6
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
9
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
5
38%of customers recommend this product.
(
3 out of
8)
Customer Reviews for Brother - DCP-L5650DN Black-and-White All-In-One Laser Printer - Black/Gray
Customer Rating
4
Usefull features at a rasonable price
on June 22, 2017
Posted by: ScottJP
from Pelham, MA, United States
The printer is very fast and print quality is great, but it is a bit noisy. The ability to scan a two sided document using the document feeder is fast with both sides of the document scanned with a single pass.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great
on October 8, 2017
Posted by: Alvin
from Arizona
Fast Warm up fast printing quiet easy to operate wifi
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Terrible Would Not Recommned it to Anyone
on August 3, 2018
Posted by: GKLaw
from Houston, Texas
Too many issues. Tray issues. Paper doesn't get detected and it keeps saying to upload paper. Network issues.
Would not recommend.
Would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Never a problem!
on February 7, 2020
Posted by: luba1957
from North Carolina
I did a lot of investigating before I chose my DCP-L5650DN. It had all the features I needed and some I am still discovering after 3 years! Awesome product.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Excellent printer but poor wi-fi instructions
on July 30, 2017
Posted by: Seasharp
from Virginia Beach, VA, United States
Works as well as the previous similar Brother printer. (15 yrs old) only MUCH faster. Very poor instructions for wi-fi hookup and air print (still haven't been able to print from my iPad, even with product support) . When copying from books, the pages catch on the frame around the glass. copying from my computer is a snap, with the supplied program or Mac "capture" application.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Terrible.
on August 12, 2019
Posted by: Soll
from Northern California
Used this product for years in our law firm. When it came to upgrade to newer models, we purchased several of this model type. Within the week of use, two of them were spitting toner and print documents fully gray. All of the models are defective in SCAN settings set-up. The first day I used one, it was great. After that, nothing but problems. I would not recommend this printer.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother , Customer Service , August 14, 2019
Hi Soll, We would like to extend out most sincere apologies regarding printing gray and unable to scan. I'd like to help. Follow the step in the link below to resolve the gray background printing.https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=dcpl5650dn_us&faqid=faq00000165_023. If the scanning feature is not working, make sure the Control Center is running. The FAQ below will assist you. https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=dcpl5650dn_us&faqid=faq00000185_005
Written by a customer while visiting brother-usa.com
Customer Rating
1
The fuser failed after 2 years
on April 6, 2019
Posted by: amoslegalservice
from Beaumont, CA
Everything was working well for the first 2 years but then suddenly the fuser failed.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
No Scan
on April 8, 2017
Posted by: konacpa
Does not scan to email. Prints okay but its noisy. Very unhappy with this product.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com