Bought this unit to replace a copier machine that had scan to email functionality and a fax machine. This was a perfect fit for our office: small enough to sit on a desk and easy to set up on our network. The paper capacity is sufficient so that we aren't refilling it constantly. Toner usage is minimal: maybe we've had to replace it once in two years? One issue we've experienced is that sometimes the touchscreen does not come back on after the unit has gone to sleep. Pressing the Home button sometimes brings it back up, but occasionally the printer has to be power cycled. Not a huge concern. The other thing that bothers me a bit is that autofeed scans are never straight. They are always slightly crooked relative to the original document.
Brolther has brought my small business to 21st centruy. I can print and scan from anywhere in my office, Double scanning and printing saves paper and postage. If printer does not work at first, try downloading printer software. Once I did, the printer has been a dream.
There are 2 similar models but which noticeable price difference. I purchased the more expensive one for the scanning feature which did not disappoint me.