Customer reviews from brother-usa.com
Brother - TN-820 Toner Cartridge - Black
Average customer rating
3.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
0
Customer Reviews for Brother - TN-820 Toner Cartridge - Black
Customer Rating
3
Poor Quality
on January 25, 2023
Posted by: Tina
from California
For an expensive item, it should hold up to putting it in the copier. The pieces are cheap plastic and break rendering the cartridge useless.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, January 26, 2023
We would like to thanks you for your feed back, At Brother we take customer satisfaction is something we take seriously. We would love to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, January 25, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear more details about this issue you are experiencing with the TN820 cartridges to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
This is a great product
on January 3, 2019
Posted by: Matt Costa
This is a great product I would recommend this one to anyone.
Written by a customer while visiting brother-usa.com
Customer Rating
5
It worked
on February 11, 2023
Posted by: Ty G
from Ohio
It fit it worked what more do you need and it got here in a timely manner
Written by a customer while visiting brother-usa.com
Customer Rating
2
Can't get full yield due to poor print quality
on January 4, 2025
Posted by: GCHO
from Omaha, NE
Works fine for the first ~2000 prints, then leaks toner making the internals of the printer a mess and the prints nearly unreadable. I've had this same issue with three cartridges.
Response from brother-usa.comBy Brother Customer Service, January 7, 2025
We understand you are experiencing print quality issues with your Brother machine. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com