Customer reviews from sony.com
Sony - h.ear in Wireless In-Ear Behind-the-Neck Headphones - Bordeaux pink
Average customer rating
3.6
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
4
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for Sony - h.ear in Wireless In-Ear Behind-the-Neck Headphones - Bordeaux pink
Customer Rating
3
Bad Mic
on January 1, 2018
Posted by: Bim9553
Gender:Male
I actually have 2 earbuds from Sony h.ear in Wireless MDR-EX750BT/ XB70BT EXTRA BASS they sound amazing but useless for phone calls people can barely hear when you speak
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 5, 2018
Hi, Bim9553, Please make sure to use your smartphone or mobile phone at least 50 cm (19 3/4 in.) away from the headset. Noise may result if the headset and the smartphone or mobile phone are too close. Use the headset away from such as a Wi-Fi device, cordless telephone, or microwave oven. Check out the links below for more information:
-http://helpguide.sony.net/mdr/ex750bt/v1/en/contents/TP0001034963.html
-http://helpguide.sony.net/mdr/ex750bt/v1/en/contents/TP0001034986.html
We appreciate your feedback.
Regards,
Vincent
-http://helpguide.sony.net/mdr/ex750bt/v1/en/contents/TP0001034963.html
-http://helpguide.sony.net/mdr/ex750bt/v1/en/contents/TP0001034986.html
We appreciate your feedback.
Regards,
Vincent
Written by a customer while visiting sony.com
Customer Rating
5
Insane value!
on June 25, 2019
Posted by: Joshuarm19
Gender:Male
Ive had for a yr - Awesome sound- I use equalisers alot and sound can be majorly changed to suit your specific preference - says alot for quality of drivers!!
Highs are sick!!!! V clear sound and I don't even use LDAC!
Wired is a little uncomfortable when plugged in but otherwise design is perfect.
Highs are sick!!!! V clear sound and I don't even use LDAC!
Wired is a little uncomfortable when plugged in but otherwise design is perfect.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Nature757
Gender:Female
Verified Purchase:Yes
I bought this product in April of this year and if didn't last 6 months. I was talking and it shut down and would not turn back on regardless of how long you charge it. I tried to reboot it but it still would not work.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Jackie98
Verified Purchase:Yes
I bought the wireless headphone and they are not charging now
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 23, 2020
Hi, Jackie98!
We regret to hear about this. Please follow the troubleshooting steps on the link below to resolve this issue.
https://helpguide.sony.net/mdr/ex750bt/v1/en/contents/TP0001034971.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
We regret to hear about this. Please follow the troubleshooting steps on the link below to resolve this issue.
https://helpguide.sony.net/mdr/ex750bt/v1/en/contents/TP0001034971.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Customer Rating
5
fast NFC connection, excelent sound
on August 23, 2017
Posted by: gustavogb
Gender:Male
i charged for 4hours and then I started playing music wow , Sony doing the usual bringing excellent products and making our lives easier ty
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Phenomenal build quality
on March 21, 2018
Posted by: bertvaes
Gender:Male
These puppies have been taken through rain, snow, dirt and are my number one headphones when I'm trail running. They survived two pairs of shoes, by comparison. After a year of use, still 6-8 hours of battery life. Very pleased that I spend the extra cash on this model. Only downside would be that it can feel a bit bulky around your neck, especially on those long runs.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Awesome headphones
on January 15, 2019
Posted by: Tyi3r
Gender:Male
I bought this headphones about four years ago and it still sounds so good! The LDAC bluetooth codec is such an amazing invention. Compare to the Beats Studio 2, this small MDR headphone is worth the money. The battery doesn't last long for this one, but it's a pretty old generation so it makes sense. The highs and the mids are all there if you use the LDAC codec. For the bass, it is cripsy. I would love it to be crispy and punchy but it's a small headphones so I can't really complaint.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Great Design and Sound Quality
on August 11, 2019
Posted by: A7madZ
Gender:Male
I Bought This a couple months ago I am very happy With THese Sony wireless headset
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 14, 2019
Hi, A7madZ!
Greetings and thank you for your message. If you are having some issue or concerns with your Sony product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Sam
Greetings and thank you for your message. If you are having some issue or concerns with your Sony product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Sam
Written by a customer while visiting sony.com