Customer reviews from sony.com
Sony - h.ear MDR-100ABN Over-the-Ear Wireless Headphones - Bordeaux pink
Average customer rating
3.8
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
21
4 Stars
1
3 Stars
5
2 Stars
3
1 Star
6
78%of customers recommend this product.
(
25 out of
32)
Customer Reviews for Sony - h.ear MDR-100ABN Over-the-Ear Wireless Headphones - Bordeaux pink
Posted by: JEH8
Gender:Male
Verified Purchase:Yes
i bought recently and find headphones quite comfortable and very good sound quality . NoiseCancel works very well. my only issue is the case which needs to be re-designed. too cumbersome and thick to handle. could actually use a handle.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: jmaw92
Gender:Male
Verified Purchase:Yes
I got these as a gift. I use them mostly for studying, but also as my go to headphones for everything except working out. The first few times I used them, I was careful to turn them off whenever I wasn't actively listening to something. I needn't have bothered. I have since realized that I can use them literally all day. As a medical student, some days I am in the library for 16+ hours. I can leave the headphones on for the entire time with no issues. The noise cancelling works well, especially with low frequency constant noises (like vehicles, planes, general chatter in a coffee shop). The ear cups are quite comfortable. I can wear them for a few hours at a time before they start to get a little irritating, then take a 10 minute break and put them back on. The sound quality is pretty good, more than adequate for most people. If you're a serious audiophile, there are probably better options for pure quality. Compared to similarly priced competition, these seem to be the best overall value.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I purchased these after doing about a months worth of research, I looked at Bose and AudioTechnica models as well but decided to stick to one of my favorite brands ever!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
10/10
on July 19, 2019
Posted by: Onesadguy
Gender:Male
These headphones are by far the best i have ever bought, but my cord got damaged so i cant use them anymore... and now im seeing all these other reviews about how the cord isnt for sale anywhere and im sad... i just want my awesome headphones back...
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
Fantastic headphones but shoddy quality
on December 17, 2019
Posted by: LGamble31
Gender:Female
I had the wireless version of these headphones for two years and LOVED them but decided to buy these because bluetooth that close to my brain makes me nervous. (I had a tumor removed from my brain many years ago and am very conscious of this.)
I was VERY disappointed this morning when on my commute the left side sound crapped out. I ordered these not even three months ago, and they are already garbage. Not a happy customer.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, December 19, 2019
Hi, LGamble31!
We regret to hear about what happened. Please try following the steps on the link below:
https://www.sony.com/electronics/support/wired-headphones-headband/mdr-100aap/articles/00024605
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Ralph
Sony Social Support
We regret to hear about what happened. Please try following the steps on the link below:
https://www.sony.com/electronics/support/wired-headphones-headband/mdr-100aap/articles/00024605
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Ralph
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
5
100% satisfaction guranteed!
on January 24, 2020
Posted by: Anonymous
Gender:Male
I bought this headset 2 years ago and it is the best headphones I have ever used because nowadays, the headphones are coming in plastiky nature but this one gives is premium feel due to its design and this headphone comes in aluminium body and feel is extraordinary. Sound quality is 100% satisfied.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Automatic Turnoff is a Design Failure
on July 15, 2017
Posted by: bobbobbin
Gender:Male
Sound and noise cancelling function are both great. Comfort is average at best; I was sweating after about 30 minutes.
A big deal for me is that they automatically turn off if they are not connected to a device. Thus, it is not possible to use them solely for noise cancelling
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 28, 2017
Hi, bobbobbin, Thanks for bringing this to our attention and we apologize for any inconvenience. You may try to initialize the system to isolate this issue: http://helpguide.sony.net/mdr/100abn/v1/en/contents/TP0001034990.html. We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said into the proper department. Thank you. -Vincent
Written by a customer while visiting sony.com
Customer Rating
2
Great headphones but still
on May 10, 2018
Posted by: Sam_
Gender:Male
I love these headphones. I've only had them for a couple of days but so far: amazing sound, light, portable, resistant, decent noise cancelling.
All good until I tried to connect them to my PS4.
This review is mostly for Sony which as a company decided to allow only some BT headphones to connect to their own Playstation. You guessed it - their top-of-the-line model (the MDR100ABN) did not make that list and will not be allowed to connect to the PS4. Just because..
The only way around it is to connect them via a cable (against the whole point of the WIRELESS headphones) or to buy some strange 3rd party BT/optical or whatever adaptor.
Sony headphones to Sony Playstation - not supported although they are perfectly compatible. Or at least they should be.
That is disappointing!!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 11, 2018
Hi Sam_, we regret that the unit failed your expectation but appreciate your feedback nevertheless. We will forward your information to the proper department as we always looking to make Sony better. Regards, ~Erin
Written by a customer while visiting sony.com