Customer reviews from geappliances.com
Caf - 24" Hidden Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Stainless steel
Average customer rating
3.6
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
73
4 Stars
25
3 Stars
14
2 Stars
13
1 Star
29
64%of customers recommend this product.
(
94 out of
146)
Customer Reviews for Caf - 24" Hidden Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Stainless steel
Customer Rating
1
Horrible
on January 4, 2017
Posted by: Donna41311
The screen has gone blank twice now and they have had to come out twice to fix it
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
3rd time is a charm???
on August 25, 2016
Posted by: kristie56
from Bentonville, AR, United States
The first machine was installed in May and it failed after four cycles. The second was installed several weeks later and the board failed the first time I tried to set a cycle. The screen was just blank. I was able to use it while waiting for the third machine to arrive, but had to accept whatever cycle it chose to give me. The third machine was installed on August 16th,2016. So far it's seems to be fine, and I hope I didn't just jinx it. I'm also hoping for the best. It's a beautiful dishwasher and when it is working it does a wonderful job of cleaning. It's very nice to look at as well. Unbelievably quiet too. Because it has taken three machines so far, I have to rate it very low, but I will upgrade it when enough time has passed to make sure the problem has been corrected. GE has been very co-operative with the replacements. PS...I bought this dishwasher because I purchased the whole CAFE series
Features
5
Performance
1
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Had same issue with display
on January 20, 2017
Posted by: rickc6473
from Portland, OR, United States
Mine had been broken longer than it's worked. Same issue as others have said with the display. Hopefully the replacement part will work better than the original.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy BRENDAatGEA, GE Appliances, January 22, 2017
Hello rickc6473,
Thank you for taking the time to write a review on your dishwasher. We regret your experience. This is not what we would expect from our products.
I will share your comments with our Dishwasher Product Quality Engineers.
We appreciate your feedback.
Thank you for taking the time to write a review on your dishwasher. We regret your experience. This is not what we would expect from our products.
I will share your comments with our Dishwasher Product Quality Engineers.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Dont waste your money
on March 28, 2017
Posted by: klcwolf
from Des Moines, IA, United States
the digital display in the door went out after four months, so you don't know what cycle you choose.
while still waiting for service, now the dishwasher wont run a full cycle.
while still waiting for service, now the dishwasher wont run a full cycle.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances , March 29, 2017
Hello. Thank you for taking the time to write a review on your new dishwasher. We're sorry to hear service is needed. If you haven't already done so, try shutting off the circuit breaker that powers your dishwasher. Leave it off for a minute or two before restoring power. This will often reset the internal circuitry.
We hope this helps. If service is still needed, we will be glad to take care of this under your provided one year warranty. Thanks, again, for your feedback.
We hope this helps. If service is still needed, we will be glad to take care of this under your provided one year warranty. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on August 25, 2016
Posted by: ZivNYC
from New York, NY
Like the other reviewers, the screen died after 8 days. Had the unit replaced, and now the replacement has the same issue after 9 days.....
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Jill at GE, GE Appliances, September 7, 2016
Hello. Thank you for taking the time to write a review on your dishwasher. We’re sorry to hear you are experiencing an issue with your new dishwasher. Please contact our service department and let them know your symptoms have returned. We will be glad to take care of this under your provided one year warranty. You can schedule an appointment online at:
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We appreciate your feedback.
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on December 19, 2016
Posted by: Z118
from Illinois
Display quit working for the third time. Poor quality for the price compared to dishwasher I replace. Doesn't perform as good as unit I replaced. Dishes don't dry completely.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Cafe Series
on April 26, 2017
Posted by: Stacy66
from New Market, AL, United States
We built a new home and moved in mid December 2016. We purchased the Cafe Package with this dishwasher, the French door refrigerator and the dual fuel convection oven. They have already had to come out and replace a control board in the stove and I just called for service on the dishwasher because the display window went blank and won't show me which cycle I have selected. The Cafe Series is by no means a cheap product but the quality for the price paid definitely does not match! !! I AM VERY DISAPPOINTED IN THE MONEY WE SPENT ON THESE APPLIANCES!!!
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Great design. Performance? Not so great...
on December 21, 2017
Posted by: JimMcK66
from Massachusetts, United States
Purchased in the spring of 2016. It looks beautiful, and completed the look with or other Cafe line appliances. The operation is whisper quiet, but the cleaning performance is average, at best.
Just last night, the LCD display malfunctioned. Not too impressed with the quality of this "top of the line" appliance.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com