I bought this for my wife as the food would stick to our old one. it had hot spots. What a refreshing way to make breakfast now! No stick, and easy, beyond easy clean-up with the removable tray! No hotspots either!
I would recommend this to a friend!
Written by a customer while visiting oster.ca
Customer Rating
1
Not worth the money
on March 27, 2015
Posted by: Martha J
from Edson, AB, Canada
Gender:Female
I bought this griddle a month ago and have used it several times. I thought it would be great since you can remove the griddle top to wash it, but in fact it takes a very long time to heat up. There is no way to really tell when it is preheated as the light (which comes on as soon as it is connected to power whether the switch is turned on or not) stays on as long as it is plugged in. I have had better luck in the past with cheaper models.
No, I would not recommend this to a friend.
Response from oster.caBy Oster, Customer Care, March 30, 2015
Thank you for sharing your comments. We certainly understand where you’re coming from, and appreciate you taking the time to give us your feedback. We are constantly working to improve upon and upgrade the quality of our products, and our consumer's input is invaluable to us.
Written by a customer while visiting oster.ca
Customer Rating
1
Cook top lasts less than a year
on October 26, 2015
Posted by: z781
from Victoria, BC, Canada
Gender:Male
I purchased 2 of these now. The top lasts less than a year before loosing its non stick ability. Only ever used it for pancakes.. never put in dishwasher. Now I have to oil it-- and for some reason it has become sticky to the touch.
No, I would not recommend this to a friend.
Response from oster.caBy OsterSupport, Customer Service, October 29, 2015
Not to worry! I will be more than happy to assist you with your CKSTGRRM25 griddle. I know problems like this can be annoying at times, but I am here to take care of you. If you could, please give us a call at (800) 667-8623. Let's get you back to making delicious pancakes pronto. Thanks!
Easy and priced right to order online. 2nd griddle if this model we purchased as the 1st was retired after several years of service. Really enjoy the removable surface for cleaning. Good size, simple design, easy to use.
I would recommend this to a friend!
Written by a customer while visiting oster.ca
Customer Rating
1
Don't buy - not even hot enough to cook pancakes
on January 22, 2017
Posted by: Wishing I had pancakes
from Vancouver, BC, Canada
Gender:Female
I was very excited to take this out of the package and make breakfast. We tried pancakes, and even when we cranked it up the highest possible heat, it was not hot enough to brown (never mind cook through) our breakfast. After 20 minutes of cooking on one side, the pancake turned slightly darker than pale. At this rate, it would take about 4 hours to make pancakes for a family, and they probably still would be raw dough in the middle.
No, I would not recommend this to a friend.
Response from oster.caBy Oster, Customer Service, April 25, 2017
We would like to renew your faith in Oster! Please give us a call at (800) 334-0579 so that we can turn this experience around for you. We are available between the hours of 9AM-6PM EST Monday-Friday. Talk soon!