Customer Reviews for Caf - 29.6 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless steel
Customer Rating
1
GE tech couldn't figure out the problem.
on June 14, 2023
Posted by: Ansari
from Texas
GE Tech support could not figure out the problem and I was told need to get a new unit. It was working fine but twic when it wasn't cooling had to reset it one of the tech order a motherboard to be safe 2nd tech came to install it and left and never checked if its working all the food went bad and since than they couldn't figure out what to do except to tell me to get a new unit..
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@GEA, GE_Appliances, June 14, 2023
Good afternoon.
Thank you so much for writing us this review. We are very sorry to hear that your refrigerator is no longer cooling to it's best ability. This is certainly not the kind of experience we wish for you.
We were able to locate your service appointment and see it is scheduled for the evening of June 19th. We are confident that our team is working hard to provide a resolution. In the meantime, if you have any questions please feel welcome to reach out.
As always, your friends here at Cafe are here to help. -Haley@Café
Written by a customer while visiting cafeappliances.com