Customer reviews from geappliances.com
GE - Profile Series 28.7 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(72 Reviews)
Open Ratings Snapshot
Rating breakdown 72 reviews
5 Stars
49
4 Stars
7
3 Stars
10
2 Stars
3
1 Star
3
84%of customers recommend this product. 
(
59 out of 70
)
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Customer Reviews for GE - Profile Series 28.7 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel
Customer Rating
5 out of 5
5
Great fridge with a few cons
on November 3, 2019
Posted by: Yavuz
from University Park, TX
We had this installed recently so I cannot comment on its reliability. This is the cheapest 48" in the market and it is a GE. It is silent and very efficient. Ice is accessible from inside. Water dispenser is tall enough to fit your water bottles, much better than competitors' dispensers. Some people say it spreads ice all over the place, but we did not experience that. I also has a large enough drip tray. The doors can be adjusted to stop at 90 degrees and you can still use the shelves conveniently.
Now what I am not happy about is the silly whistling noise coming from the bottom of the fridge when dispensing water. I have seen similar reviews so I do not think it is a defect. Also the water dispenser tube is very narrow so relatively slower flow compared to our previous fridges.
While it is not that bad, it still holds fingerprints around but really not much that you would get them all over the place
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Looks great but some issues.
on December 10, 2019
Posted by: Zoey2019
from Long Beach, Ca
It’s too loud and the water dispenser leaks. There is no designated area for a butter dish.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Looks Good
on December 17, 2019
Posted by: stow3019
from Florence, AL
This refrigerator is well laid out, looks good and works well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Reliable
on December 18, 2019
Posted by: Committed customer
from Scottsdale, AZ
Replaced the same fridge after 22 years of service b
No, I would not recommend this to a friend.
Performance
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Large capacity
on February 4, 2020
Posted by: Guinness
from Chicago
This is the first side by side with water and ice maker. Love it. Freezer section a little smaller than expected due to ice maker. The doors make a squeak sound so will have to get that looked at.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Hot spots on the refrigerator side
on February 14, 2020
Posted by: RoadrunnerTucson
from Tucson
The upper shelf of the refrigerator is 15 degrees warmer than the lower shelves. When I open the door, I can feel the heat pouring in from the top. The three lower drawers hit the door unless it's opened and the bottom drawer only opens when the door is completely opened. All of the drawers get stuck when I try to open them. There wasn't any door shelf that can hold a gallon of milk and because of the heat issue we've and to put our beverages on the lower shelf to keep them cold. The freezer section is dark compared to the refrigerator section.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy SHARON@GEA GE_Appliances February 17, 2020
Hello RoadrunnerTucson - Thanks for your review. We're sorry for your refrigerator experience. We'd like to provide you with some information that may help with the cooling issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185

If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled through the service link provided in our site above or by calling 1-800-432-2737. We hope this helps. Thank for making GE Appliances a part of your home!
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Loud and slow water dispenser
on February 26, 2020
Posted by: Moogie2000
Refrigerator came with top door bent to the left. Runs loud and water dispenser is very slow
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
2 out of 5
2
Value
2 out of 5
2
Response from geappliances.comBy SHARONatGEGE_Appliances February 28, 2020
Hello Moogie2000 - Thanks for the feedback. We're very sorry to hear of the top refrigerator door being bent and encourage you to contact your dealer for assistance. If you need further help, please contact us at: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Keeps food cold and has special drawer for meat
on March 31, 2020
Posted by: Telebatte
from New Orleans, LA
Lots of storage. It keeps the food cold and has a special drawer for meat. I like all the shelves and am very happy with it. The only thing is, the ice dispenser literally flies ice out so make sure your cup is held high close to the hole where the ice comes out or it may fly pass your cup.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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