Customer reviews from swissgear.com
SwissGear - 7362 Liteweight 20" Spinner Luggage - Black
Average customer rating
4.4
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
7
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for SwissGear - 7362 Liteweight 20" Spinner Luggage - Black
Customer Rating
1
Broken handle
on November 20, 2021
Posted by: Tacoma Linda
from Thermal, California
Gender:Female
The slide out handle on this suitcase broke while on a trip to Seattle. I had to try to maneuver the suitcase through SeaTac without a handle. I was hunched over, pushing and nudging the suitcase with my feet. I’m surprised that this relatively new suitcase would break this easily.
Response from swissgear.comBy Swissgear, Customer Service, November 22, 2021
Hello,
We're very sorry to hear that your suitcase did not meet the high standards of Swissgear.
We strive to create durable, quality products, and we would like to assure you that this particular item was an unfortunate anomaly.
Please get in touch with our customer service team at support@swissgear.com with your order information. We will be more than happy to help resolve this issue.
Have a great day!
We're very sorry to hear that your suitcase did not meet the high standards of Swissgear.
We strive to create durable, quality products, and we would like to assure you that this particular item was an unfortunate anomaly.
Please get in touch with our customer service team at support@swissgear.com with your order information. We will be more than happy to help resolve this issue.
Have a great day!
Written by a customer while visiting swissgear.com
