Customer reviews from kitchenaid.com
KitchenAid - Architect Series II 24" Built-In Dishwasher
Average customer rating
4.4
(275 Reviews)
Rating breakdown 275 reviews
5 Stars
195
4 Stars
44
3 Stars
14
2 Stars
6
1 Star
16
90%of customers recommend this product.
(
235 out of
262)
Customer Reviews for KitchenAid - Architect Series II 24" Built-In Dishwasher
Customer Rating
5
I Really Like My New Dishwasher
on October 26, 2014
Posted by: diffused
from Colorado, United States
Verified Purchase:No
We've had the dishwasher for a few months now and here is my experience. Our family is very happy with this unit. I use Shaklee dishwasher detergent (always have) and I find no need to add a rinse aid. The unit is quiet and the dishes come out clean, spotless and shiny. It holds a lot taller items like deep pots, without any rack adjustment. This explains the deeper tub and consequently we must stoop more to load it.
We had just bought Fiestaware and the plates are so thick that they would easily fall over on one another. The simple remedy was to give the tines a slight bend in one direction, just enough to give the plates a tilt.
The fit within my old cabinetry is very snug, so much so that we cannot adjust the front wheels enough to keep the racks from rolling out on their own when the door is opened. This only happens sometimes. We think that just a change in humidity in our home may cause the floor to swell/shrink. I don't know a really simple remedy for this one.
We had just bought Fiestaware and the plates are so thick that they would easily fall over on one another. The simple remedy was to give the tines a slight bend in one direction, just enough to give the plates a tilt.
The fit within my old cabinetry is very snug, so much so that we cannot adjust the front wheels enough to keep the racks from rolling out on their own when the door is opened. This only happens sometimes. We think that just a change in humidity in our home may cause the floor to swell/shrink. I don't know a really simple remedy for this one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Long wash cycles, hard to load, but cleans well and is quiet
on November 30, 2014
Posted by: Esther12
from North Caldwell, NJ, United States
Verified Purchase:No
Well, all the reviews I saw on this dishwasher were positive so I bought it and it does clean very well and is very quiet. However, I'm finding it difficult to load and the long wash cycles are a problem. I wind up using the express wash a lot, but wish I didn't have to.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
so quiet
on January 10, 2015
Posted by: connie623
from Chardon, Ohio
Verified Purchase:No
Great dishwasher. It is so quiet that you won`t believe it is running.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
We like this dishwasher a lot!
on September 27, 2014
Posted by: smith
from Georgia, United States
Verified Purchase:No
We have run this about 6 times so far. You can stand right in front of it and not even realize it's running. Great job on cleaning and a good job on drying. Small traces of water on the concave bottoms of our coffee cups. We replaced a 6 year old Bosch that we never liked with this d/w.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
big disappointment
on October 25, 2014
Posted by: Pamela K
from Anaheim, CA, United States
Verified Purchase:No
We bought this dishwasher, thinking it would be great. Unfortunately it has not worked as well as the bosch it replaced. We are using it as recommended, but it doesn't clean very well.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear Pamela K:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Written by a customer while visiting kitchenaid.com
Customer Rating
5
exceeds expectations
on December 15, 2014
Posted by: HDman
from Undisclosed
Verified Purchase:No
Researched many manufactures on quality and value and picked this Kitchenaid model . I'm happy with my choice .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very Quiet
on March 28, 2015
Posted by: Barbie P
from Sedona, AZ
Verified Purchase:No
You hardly know this dishwasher is running......also the pro wash and pro dry leave the dishes sparkling. Glasses have no streaks. I would definitely recommend this to everyone.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Its VERY quiet!
on August 28, 2014
Posted by: kmelin
from Charleston, SC, United States
Verified Purchase:No
I am not real found of the silver wear basket, has a lid with holes to put utensils in, doesn't always fit. I do like that is is very quiet. Don't use cheap detergent, it shows in the cleaning.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com