Customer reviews from geappliances.com
GE - 15" 26-Lb. Freestanding Ice maker with Gourmet Clear Ice - Custom Panel Ready
Average customer rating
3.2
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
26
4 Stars
20
3 Stars
14
2 Stars
13
1 Star
19
56%of customers recommend this product.
(
45 out of
81)
Customer Reviews for GE - 15" 26-Lb. Freestanding Ice maker with Gourmet Clear Ice - Custom Panel Ready
Customer Rating
5
Install Complete & Making Great Ice
on February 7, 2021
Posted by: KRF1
from Georgia
Our install is completed, and our unit was making great ice in 25 minutes. We discarded the initial bin per the owner’s manual and are waiting for the 1st bin we can enjoy just in time for our Super Bowl Party.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great...but
on February 24, 2021
Posted by: Dick32
from Williamsburg, Va
Makes terrific ice, fast and it looks good! However it doesn’t come with a door and it’s very noisy! Had installed three week, so far good!
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 11, 2021
Hey there Dick32,
Thanks so much for sharing your review about this ice maker. We're happy to hear that it makes terrific ice and quickly! We're so sorry to hear how noisy it is and can understand why that would be annoying. Thank you for allowing GE to be part of your home! All the best. Mike@GEA
Thanks so much for sharing your review about this ice maker. We're happy to hear that it makes terrific ice and quickly! We're so sorry to hear how noisy it is and can understand why that would be annoying. Thank you for allowing GE to be part of your home! All the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Ok ice maker
on March 11, 2021
Posted by: taylor82
from Rock Hill SC
I have not been pleased with this product. Had to have a technician come out within 3 weeks. Ice is wet and freezes up. Tech told me to read manual to see how to adjust the different types of ice, wet, dry or whatever. Read the manual and what a waste. No where in the manual does it tell you how to make adjustments. Very disappointed in GE Ice Maker
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 12, 2021
Hi taylor82 - Thanks for taking time to share your feedback. We're so sorry to hear that you're disappointed with your icemaker. If you have any troubleshooting questions, please feel free to send us an email through this link: https://www.geappliances.com/ge/service-and-support/contact-others.htm - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Purchase to date!!!
on April 16, 2021
Posted by: Stapps
from NM
This is my favorite appliance we have in our home. We host a lot, and even when we don't we have 3 kiddos and we go through ice. This machine seems to replace the ice as it is used and we haven't run out yet. I love it so much!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Won't stop making ice
on May 3, 2021
Posted by: HOA Prez
from Boynton Beach, FL
Make ice great and fast, but thought it was supposed to stop when bin is full. It continually makes ice and won't stop, so often spills out when the door is opened.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, May 6, 2021
Hi, We're so sorry to hear of the trouble you're having with your icemaker and know this must be frustrating. The ice maker should automatically shut off when the bin is full. If it's not doing that, we recommend service. Warranty details as well as service information can be found on page 19 in the manual:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000437.pdf
We hope this is resolved for you soon and apologize for any inconvenience. Best wishes. - Sharon@GEA
We hope this is resolved for you soon and apologize for any inconvenience. Best wishes. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor ice after a few years
on May 7, 2021
Posted by: Moncheche123
from Chicago Illinois
Purchased in 2017. Maintained and cleaned regularly with recommended cleaner. In 2020 it started making thin, lousy cubes. No solution to this problem. VERY expensive under counter space waster.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, May 10, 2021
Hello there, we're sorry your ice maker stopped performing as well as it should in 2020. This is certainly not what we expect to hear from our consumers so we can understand your frustration.
We recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that helps and we're wishing you the best.
Guy@GEA
We recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that helps and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice ice maker but it's VERY loud
on May 25, 2021
Posted by: AlraS1894
from Columbus, Ohio
We've had the ice maker for about a month. It replaced our old GE ice maker which finally died. The thimble-shaped cubes are less desirable than the old small squares but that's a personal preference, not a functional issue. The only complaint is that it is SO loud when making and dropping the ice. It can be heard all the way upstairs. Other than the noise, which I think we'll eventually get used to, it's a good purchase.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fit to replace old icemaker.
on January 2, 2020
Posted by: Jackson K
from New York, New York
Purchased this icemaker to replace last one as a mutual anniversary gift. Hooked it up and everything is great so far. Its been 4 days. Noise from dropping cubes is noticeable, but love to hear it!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting geappliances.com