Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(562 Reviews)
Rating breakdown 562 reviews
5 Stars
323
4 Stars
148
3 Stars
39
2 Stars
23
1 Star
29
83%of customers recommend this product.
(
449 out of
543)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
1
Manufacturers flaw
on February 19, 2024
Posted by: Iowa Family
from Iowa
Similar issues as other people are having. Circulation fan is not working properly which is causing ice dams to form and then melt. Leaking on our wood floors and causing damage. Had is serviced and the problem reoccured. Would not recommend this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 20, 2024
We recommend scheduling service with one of our certified technicians to get this issue properly diagnosed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Don’t buy!!!!!!
on July 8, 2024
Posted by: Run Run Run
from Wisconsin
Junk, have do disassembled the bottom freezer every three weeks so it can defrost. If I don’t, water leaks all over the floor every day. Control panel has gone out twice. This didn’t start until the warranty had expired.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 11, 2024
Oh no! We strongly encourage you to schedule service with one of our certified technicians to get this defrost issue properly addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Water water everywhere but not a drop to drink.
on July 13, 2024
Posted by: Jeff969
from Voluntown, CT
The refrigerator has been in service for almost 8 years and has performed flawlessly except water supply. I have water to the refrigerator but nothing at the tap and no ice maker function. I’d like to address that but can’t find a service manual. I’m not an appliance guy but do work in refrigeration.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Tried to buy American
on July 20, 2024
Posted by: Tried It
from DFW
Problems since purchase in 2016. Ice maker frequently freezes and has to be dumped, wasting water. Noisy when on. Leaking occurs occasionally under the unit, under the freezer shelf and under the crisper.
Features
4
Performance
2
Quality
2
Response from geappliances.comBy Charlie, GE_Appliances, July 23, 2024
We'd like to assist you with the refrigerator. If the dispenser on your refrigerator is clumping ice there may be a couple of reasons: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Written by a customer while visiting geappliances.com
Customer Rating
4
My refrigerator, it's jogging.
on September 9, 2024
Posted by: Lavady
from Colorado
Good construction, ample space, nice layout, easy to use freezer buttons and easy to replace water filter. It was wonderful until the freezer started leaking / malfunctioning. Though even there the overall drawer design and freezer design was very usable. My first intentionally purchased GE product, I'm on the fence as to what my next refrigerator will be, however mostly have enjoyed this one.
The trouble has been with the leaking and now malfunctioning of the freezer.
Features
4
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Nice but can’t handle humidity
on November 2, 2024
Posted by: radio110
It is a really nice fridge though the evaporator freezes up and it just runs and doesn’t cool. Let it warm up and melt snd it works again. Probably fine if you live in AZ. Would not buy again.
Response from geappliances.comBy Charlie, GE_Appliances, November 4, 2024
We’d like to assist you with the cooling of your refrigerator. We recommend checking vents, the compressor and evaporator coils to ensure they aren't blocked. You can find troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Would not buy again.
on November 22, 2024
Posted by: Moody31B
from Cincinnati Ohio
I have owned this fridge since 2016. It's needed repaired 3 time. The refrigerator part quits working, the bottom freezes over, the water dispenser and ice make quit working. Would not buy again. My 1950s garage refrigerator hasn't been worked on in my lifetime I would expect a better product from something this new. Maybe if we make refrigerators in the USA again quality will return.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 27, 2024
We are sorry to hear about your refrigerator needing to be repaired. We'd like to help out with this. We recommend getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
Warning: sharp edges on shelves
on January 6, 2025
Posted by: JohnP123456
Warning: the interior shelves have very sharp edges. I have lost count the number of times they cut me while I was reaching in to grab an item. I don’t know why GE designed them so poorly.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, January 17, 2025
We want to help out with the shelves being sharp. We are going to get in touch over email for more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com