Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(562 Reviews)
Rating breakdown 562 reviews
5 Stars
323
4 Stars
148
3 Stars
39
2 Stars
23
1 Star
29
83%of customers recommend this product.
(
449 out of
543)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
a pleasure to use
on February 26, 2018
Posted by: marion the librarian
from New Albany, Ohio
I've wanted French doors for a long time and now I have them..Really like them and the shelves hold large platters.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator!
on August 10, 2018
Posted by: NeimanMarcus
I am so happy with this refrigerator! It has a ton of freezer space and it looks awesome! My only complaint is that it does not have a tray to catch the excess water.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Problems with Full-Width Temp Controlled Drawer
on April 16, 2023
Posted by: MEF10729
from Henrico, VA
We loved this fridge but after 5 years we are experiencing problems with the fresh food compartment as well as the Full-Width Temp Controlled Drawer. The drawer is freezing all the food and the rest of the fridge is not keeping food cold enough and we are losing food - particularly our raw milk we purchase from a local farm, which should be ideally kept at 35 degrees. We pulled out the drawer and found that the vents behind the drawer had iced over, don't know why. The freezer seems to be working fine, but I do have a question about the freezer, can you over-fill the freezer drawer? Will that cause problems? My husband did pull out the fridge and vacuumed out all the accumulated dust.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Lots of Space
on April 2, 2016
Posted by: jjatnip
from Midvale, ID, United States
This is my first french door refrigerator and also one with an ice machine. It has lots of space. It is very deep. I have only had it a week and my only complaint so far is that when the crushed ice comes out, even if your cup is touching the top, it is messy. There are chunks of ice that sneak out and land on the floor.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not worth it
on May 2, 2016
Posted by: JenniferMS
from Smithfield, VA, United States
I just received this fridge as a replacement for a 7 year old GE similar that had major unfixable problems.
The fridge has practically no extra features. No dairy tray, no egg basket, no freezer door shelf. The shelves are barely adjustable. Gallon of milk MUST be in the door and not on a shelf, neither can a carton of OJ or anything. Furthermore, the ice maker has no drip tray so any water or ice spills just drip down your door. :(
I am very Satisfied with Customer Service with GE. They were excellent and very helpful with my problems with the older fridge. I am just not happy with the replacement product. I could not afford at this time to upgrade since we were not expecting to have to purchase a new fridge in less than 10 years. If I could have purchased a different model I would have.
PLEASE go see this fridge before buying. I do not recommend it
The fridge has practically no extra features. No dairy tray, no egg basket, no freezer door shelf. The shelves are barely adjustable. Gallon of milk MUST be in the door and not on a shelf, neither can a carton of OJ or anything. Furthermore, the ice maker has no drip tray so any water or ice spills just drip down your door. :(
I am very Satisfied with Customer Service with GE. They were excellent and very helpful with my problems with the older fridge. I am just not happy with the replacement product. I could not afford at this time to upgrade since we were not expecting to have to purchase a new fridge in less than 10 years. If I could have purchased a different model I would have.
PLEASE go see this fridge before buying. I do not recommend it
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
4
Response from geappliances.comBy MEGANatGE, GE Appliances, June 24, 2016
Hello,
This is Megan at GE Appliances. I am sorry to hear that you are not happy with your refrigerator. We certainly appreciate your feedback on the interior of the unit and we will let our Product Team know about your concerns. Thank you for taking the time to review.
This is Megan at GE Appliances. I am sorry to hear that you are not happy with your refrigerator. We certainly appreciate your feedback on the interior of the unit and we will let our Product Team know about your concerns. Thank you for taking the time to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Overall good product, somewhat lacking in design
on July 31, 2016
Posted by: Appliance Buyer
from Ohio, United States
This fridge has a lot of space. I really like the interior lighting. We use a lot of ice so I purchased the optional lower unit ice maker, great value.
CONS
As the case with most stainless appliances fingerprints are an issue, but are easily dealt with.
When dispensing ice it is difficult to catch all of the cubes and crushed ice. Often times they eject at crazy angles, and despite having the glass as high as possible in the dispenser some ice manages to escape.
Exterior panel lighting. The button labels are a dark lettering on the stainless background. These are hard to see in normal lighting conditions. At night with most of the kitchen lighting off, these labels are impossible to see. Unfortunately the panel is not backlit and finding the correct selection is difficult. The only time a selection is visible is after you make your selection. The buttons are not really buttons but touch sensitive areas on the panel, so there is no feedback sensation when you move your finger across the panel searching for the "button" location. The light button only lights up the dispenser area where you place your glass, none of this light spills over to illuminate the panel to assist in reading the button names and locations. A backlit scheme similar to a Mac backlit keyboard would be great.
Also a disappointment is the sound. At times different motors will turn on and the whining, whirring and compressing noises are easily heard and annoying.
CONS
As the case with most stainless appliances fingerprints are an issue, but are easily dealt with.
When dispensing ice it is difficult to catch all of the cubes and crushed ice. Often times they eject at crazy angles, and despite having the glass as high as possible in the dispenser some ice manages to escape.
Exterior panel lighting. The button labels are a dark lettering on the stainless background. These are hard to see in normal lighting conditions. At night with most of the kitchen lighting off, these labels are impossible to see. Unfortunately the panel is not backlit and finding the correct selection is difficult. The only time a selection is visible is after you make your selection. The buttons are not really buttons but touch sensitive areas on the panel, so there is no feedback sensation when you move your finger across the panel searching for the "button" location. The light button only lights up the dispenser area where you place your glass, none of this light spills over to illuminate the panel to assist in reading the button names and locations. A backlit scheme similar to a Mac backlit keyboard would be great.
Also a disappointment is the sound. At times different motors will turn on and the whining, whirring and compressing noises are easily heard and annoying.
I would recommend this to a friend!
Features
3
Performance
2
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful Refrigerator
on September 18, 2016
Posted by: Karen19
from Cleveland, OH, United States
After reviewing refrigerators for a few months we decided on this model. This is a beautiful, quiet, well-lit refrigerator. We love the slate color! Nice upgrade to our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Looking Fridge!
on September 20, 2016
Posted by: Art1939
from Spring Hill, FL, United States
This refrigerator is the perfect size for our needs and it's appearance and quality lives up to the General Electric name!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com