Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(562 Reviews)
Rating breakdown 562 reviews
5 Stars
323
4 Stars
148
3 Stars
39
2 Stars
23
1 Star
29
83%of customers recommend this product.
(
449 out of
543)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
1
Great and easy to get around
on November 17, 2019
Posted by: katanejka
from Miami
The dispenser control damaged after 15 months of usage, I love G.E. Products but this one is a mess. First time a fridge damages in such a short time. DO NOT RECOMMEND
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Very sleek looking. Awesome features.
on January 2, 2020
Posted by: Rose54
from Sierra Vista Az
I love my new refrigerator. It looks rich looking and my dark wood cabinets stand out.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge!
on June 19, 2022
Posted by: JeffAZ
from NC
Have had this refrigerator for more than 3 years in a very humid environment. No issues to date. Temperature of both the fridge and freezer cabinets are consistent and constant. Good purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE fridge
on August 2, 2022
Posted by: EG Mike
from NY
Had all the features we wanted but stopped cooling and freezing intermittently on several occasions. The store we bought it from, local appliance dealer, told us we should replace it, not worth repairing. This shouldn’t happen in a couple years after purchase
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 5, 2022
Hey there,
Thanks you for taking some time to review your refrigerator. We're incredibly sorry to hear that your unit stops working occasionally and know how much of a pain that is to deal with. If you have not done so, please schedule a service appointment so a tech can diagnose the problem. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Be sure to stay in touch. Mike@GEA
Thanks you for taking some time to review your refrigerator. We're incredibly sorry to hear that your unit stops working occasionally and know how much of a pain that is to deal with. If you have not done so, please schedule a service appointment so a tech can diagnose the problem. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Be sure to stay in touch. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not Dependable
on September 30, 2023
Posted by: bob18161
Bought a hose with this model no longer made. It's perhaps 5 or 6 years old and iis in need of service.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , October 3, 2023
Hello - Thank you for taking a moment to connect and share your experience. We are sorry to hear about your refrigerator no longer working.
We definitely recommend getting one of our technicians out to check on everything. This way they can pinpoint what exactly is needing to be repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
We definitely recommend getting one of our technicians out to check on everything. This way they can pinpoint what exactly is needing to be repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Problems
on December 20, 2023
Posted by: Bm66
Water is leaking under the refrigerator, the refrigerator is only 4 years old.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 3, 2024
Oh no! We are so sorry to hear that your refrigerator is leaking. This is not normal operation and is definitely not the consumer experience that we strive for. We strongly encourage you to schedule a service appointment with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get this leaking issue resolved as quickly as possible. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get this leaking issue resolved as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud and Expensive to Run
on September 3, 2017
Posted by: 1SGM
from Virginia, United States
Come get this piece of junk. Load and expensive to operate so much for energy efficient
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy BRENDAatGEA, GE Appliances, September 5, 2017
Hello,
Thank you for taking the time to write a review on your refrigerator. We regret your experience. This is not the evaluation we would expect to hear.
Your comments have been forwarded to our quality control team. We appreciate your feedback.
Thank you for taking the time to write a review on your refrigerator. We regret your experience. This is not the evaluation we would expect to hear.
Your comments have been forwarded to our quality control team. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
like so far
on May 20, 2018
Posted by: skimom
from Colorado Springs, CO
I had this installed 4 days ago. Husband commented he doesn't like that he has to open both doors to get to the meat/cheese drawer. I don't put my milk on the door, and it is a bit too tall for the inside shelf, so it takes some wiggling in and out to get the milk. Fruit and veg. drawers are smaller than my side by side. Don't like digging for frozen food, liked my side by side for easy viewing. No tray to catch water under the dispenser.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com