Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,311 Reviews)
Rating breakdown 7,311 reviews
5 Stars
4,126
4 Stars
1,855
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,353 out of
6,466)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
1
Get a different model.
on January 16, 2026
Posted by: Tsarrq
from Mi
We have had service out five times for noise and we are told that it was just made that way.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, January 20, 2026
We see that you're currently in contact with a member of our team. We recommend continuing to work with us directly.
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor Design and overall quality
on January 19, 2026
Posted by: MikeB95
from Fl
4yrs old and already need to replace it. Frint of the machine started to rust, and it is a very noisey machine.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, January 20, 2026
We would like to assist you with this refrigerator and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Bypass Water Filter Plug
on January 23, 2026
Posted by: K_Dog
Should have a Bypass Water Filter Plug included for the price. 20 years ago this was a standard practice when purchasing a new refrigerator.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible
on January 25, 2026
Posted by: cpaul4
from Iowa
If there were negative stars I would rate it a -10. Freezer constantly frosting over, replaced several parts and had it worked on several times in an effort to trouble shoot the problem and nothing has worked. Garbage product would not recommend to anyone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 26, 2026
We're sorry to hear you've had a recurring issue with frost, and have needed multiple service appointments. We'd like to review your situation further, and we'll be reaching out over email to discuss this; please respond at your earliest convenience, so we can help.
Written by a customer while visiting geappliances.com
Customer Rating
1
Wildly inconsistent temperature, mostly unusable
on February 10, 2026
Posted by: Steve in MN
from Rogers, MN
The water dispenser failed 3 months in (still getting ice), and the temperature is inconsistent throughout the interior. I had to set the fridge to 39 because the default 37 causes 70% of the fridge to be below freezing. I set 4 thermometers inside to verify: top shelf under the water filter (1), top shelf toward the front (opposite corner)(2), climate zone drawer (3), and bottom full width drawer (4). T1 is at 44.2, T2 is 38.6, T3 is 33.4, and T4 is 21.2. The fridge is full except the full width drawer because it freezes everything. Airflow around contents is normal and not blocking any areas. The blower does not run constantly so I don’t believe the thermostat is faulty or that there’s a problem with door seal. We have had a nontrivial amount of food spoil or freeze. Minor gripes: the external control panel does not use backlighting so the controls are illegible except in bright sunlight (gray text on a gray panel). You’ll have to memorize the location of the water, cubed, and normal ice locations for nighttime use or illuminate it with your phone. I know…1st world problems. I’m calling for warranty service and will update or write another review afterwards.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, February 11, 2026
We want to help you help you with your refrigerator's water dispenser not working and with its inconsistent temperatures. we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting geappliances.com
Customer Rating
4
Mostly Satisfied
on February 12, 2026
Posted by: Mimigail51
I like my new refrigerator, but it is making a whistling and sometimes grinding kind of noise. I have contacted GE service department and am waiting to hear back from them. The noise is really irritating, but I am sure that once the repair people finally show, the problem will be resolved,
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap Styrofoam and plastic parts.
on February 19, 2026
Posted by: Hydromessiah129
Granted everything today is manufactured with cheaper plastics and Styrofoam etc. The bottom door handle is badly engineered and will fall off repeatedly...nevertheless, the lack of info online or access to any technical manuals is frustrating. Granted I'm more a fan of trad fridges without freezer on bottom, and at this point though, will forgo french door fridges entirely. Mine no longer cools, oly lasted 4 years. Tested the relay, capacitor, yet even the condenser is running, along with fans, and damper is open yet no longer cools...and wasted a grand on food. I'm guessing it may be a cheap thermisistor, but don't think it's worth taking apart anymore plastic and foam to fin where it's at...it's a rare model apparently. Many similar but notexact models. By the time and expense to repair such cheap parts, I'm prolly better off getting a new cheap fridge. 20yrs of renting and never had an appliance break down or one I couldn't fix. Now, my 1st home and every ge appliance is no longer working within 4yrs.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, February 19, 2026
We want to get more information from you about your refrigerator and will be reaching out via email soon. Please contact back with the requested information as soon as you are able.
Written by a customer while visiting geappliances.com