Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
Perfect size
on February 1, 2025
Posted by: RRMW
from Benton WI
GE has always been a good name for appliances. Have had them in the past, always had good luck with them.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Meh, keeps cold. Not much else
on February 2, 2025
Posted by: Marvs
from Atlanta, Ga
As a refrigerator it is fine, the water dispenser does not work great and the proprietary filters that are required are very expensive. The fridge is loud in general. Now the dispenser and ice maker do not work and the “pump” make a loud grinding noise. Oh and it is less than 2 years old. Awesome
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, February 5, 2025
We'd like to help out with your dispenser no longer operating properly and go over the sounds you are noticing. We recommend checking the following support articles for help with troubleshooting: (No Water from Dispenser) https://products.geappliances.com/appliance/gea-support-search-content?contentId=34232
(Not Dispensing Ice) https://products.geappliances.com/appliance/gea-support-search-content?contentId=21757
In regards to the sound, we suggest checking this article for a list of sounds that can be normal to hear: (Normal Sounds and Noises Made) https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We will be reaching out over email for more information and to further assist you with your refrigerator. Please respond at your earliest convenience.
(Not Dispensing Ice) https://products.geappliances.com/appliance/gea-support-search-content?contentId=21757
In regards to the sound, we suggest checking this article for a list of sounds that can be normal to hear: (Normal Sounds and Noises Made) https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We will be reaching out over email for more information and to further assist you with your refrigerator. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on February 5, 2025
Posted by: Ranch mom
from Meeker CO
I am disappointed, especially after reading other reviews on consumer reports. Fridge is very noisy, ice machine spits ice everywhere, and there is always a drip of water left on the water tray, leaving a white stain, on a black fridge . Other than that... the fridge set up is nice. I like the long drawer for meat and cheese.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, February 7, 2025
We want to help go over the sounds you are noticing and with the dispenser issues. We recommend checking the following article for a list of detailed sounds that can be normal to hear: (Normal Sounds and Noises Made) https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
In regards to the dispenser shooting out ice and with the leak, we suggest checking these articles for troubleshooting: (Flying Ice Cubes from Icemaker or Dispenser) https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286
(Dripping or Leaking Water from Dispenser) https://products.geappliances.com/appliance/gea-support-search-content?contentId=16841
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
In regards to the dispenser shooting out ice and with the leak, we suggest checking these articles for troubleshooting: (Flying Ice Cubes from Icemaker or Dispenser) https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286
(Dripping or Leaking Water from Dispenser) https://products.geappliances.com/appliance/gea-support-search-content?contentId=16841
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Good refrigerator overall with notable exceptions.
on February 5, 2025
Posted by: CSDS
from Glendora, California
I like the refrigerator overall. Turbo mode is very helpful with addition of alot of new food. The absence of a third drawer in the freezer like my previouss LG is a disappointment. Indicator panel on the front door is difficult to read due to absence of allumination on all the time.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Well made.
on February 6, 2025
Posted by: DA4999
from Honolulu, Hawaii
Great looking French door refrigerator. Nice strong handles. Energy Star.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very nice fridge for the price
on February 7, 2025
Posted by: bella33
Nice and roomy interior .We would have liked different types of bins. The dividers in the bins are just ok. Other than that, will see how long it last.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Marginal features
on February 7, 2025
Posted by: GC and some
Marginal features and poorly balanced doors
Nothing else
Nothing else
Response from geappliances.comBy GE Appliances, February 11, 2025
We’re sorry that you are less than impressed with your new refrigerator unit’s design. We will pass your feedback about the design and lighting along to our product team to review. As we continue to make improvements on future models, your feedback is extremely important to us.
We would like to provide some guidance to help ensure your refrigerator doors and the refrigerator itself are level. Please refer to page 38 of the owner's manual at the link below for instructions on how top properly level your refrigerator:
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf?_ga=2.213021268.1799905408.1716215722-1342374613.1688136512
We would like to provide some guidance to help ensure your refrigerator doors and the refrigerator itself are level. Please refer to page 38 of the owner's manual at the link below for instructions on how top properly level your refrigerator:
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf?_ga=2.213021268.1799905408.1716215722-1342374613.1688136512
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst refrigerator ever.
on February 8, 2025
Posted by: NeverEVERbuyingGEagain
from Minneapolis, Minnesota
This refrigerator has made so much noise since the day we got it. Had a GE repairman out to look at it and he told us that’s how it’s supposed to be, nothing wrong with it. Ice dispenser constantly gets stuck and we have to pull out the ice container to move the ice around and he it moving again. Freezer drawer squeaks like crazy, don’t even attempt to open it if someone is sleeping nearby.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 11, 2025
We have provided some normal refrigerator noises/sounds at the link below. If you are experiencing any noise not listed, service is advised. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We have also provided some troubleshooting tips at the link below for ice not properly dispensing due to the clumping of ice.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We have also provided some troubleshooting tips at the link below for ice not properly dispensing due to the clumping of ice.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
Written by a customer while visiting geappliances.com